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Sales Support Executive

United Kingdom, Twickenham Employment contract 32000.00 - 35000.00 GBP / Year · Job Posted June 09, 2026
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Job Description

An exciting opportunity has arisen for a Sales Support Executive to join a global, fast-paced organisation. This role is ideal for someone looking to progress their career within sales support, administration, or customer service, working as part of a highly collaborative international team. You will play a key role in supporting Sales and Account Managers, ensuring the smooth management of orders, contracts, and customer communications, while delivering a high standard of service. European language skills would be highly advantageous.

Job Responsibility

  • Manage end-to-end sales administration processes, ensuring all orders are processed accurately and efficiently
  • Monitor and track order lifecycles, providing timely updates to customers and internal stakeholders
  • Prepare and distribute all relevant order documentation to ensure a seamless customer experience
  • Act as a point of contact for customers, responding promptly to enquiries and requests for information
  • Collaborate with external warehouses to support inventory management and stock accuracy
  • Coordinate with internal teams and external partners to resolve logistics and service-related issues
  • Maintain a high level of data accuracy, validating all order details and documentation
  • Use CRM systems to update records, track activity, and share key information across teams
  • Provide additional administrative and operational support to Sales and Account Managers as required

Requirements

  • Strong proficiency in Microsoft Office, particularly Excel and PowerPoint
  • Excellent numerical skills and a high level of attention to detail
  • Strong communication and collaboration skills, with the ability to work across international teams
  • Highly organised with excellent time management and prioritisation abilities
  • Proactive approach with a commitment to delivering high-quality customer service
  • Previous experience in a fast-paced administrative or customer-facing role
  • Experience handling customer communications and queries
  • Familiarity with CRM systems such as SAGE or similar platforms
  • European language skills

Nice to have

European language skills

What we offer

  • 20 days annual leave + bank holidays
  • Death in service
  • Income protection
  • Global working environment (50+ languages)
  • Opportunity to develop within a fast-paced industry

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