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An exciting opportunity has arisen for a Sales Support Executive to join a global, fast-paced organisation. This role is ideal for someone looking to progress their career within sales support, administration, or customer service, working as part of a highly collaborative international team. You will play a key role in supporting Sales and Account Managers, ensuring the smooth management of orders, contracts, and customer communications, while delivering a high standard of service. European language skills would be highly advantageous.
Job Responsibility
Manage end-to-end sales administration processes, ensuring all orders are processed accurately and efficiently
Monitor and track order lifecycles, providing timely updates to customers and internal stakeholders
Prepare and distribute all relevant order documentation to ensure a seamless customer experience
Act as a point of contact for customers, responding promptly to enquiries and requests for information
Collaborate with external warehouses to support inventory management and stock accuracy
Coordinate with internal teams and external partners to resolve logistics and service-related issues
Maintain a high level of data accuracy, validating all order details and documentation
Use CRM systems to update records, track activity, and share key information across teams
Provide additional administrative and operational support to Sales and Account Managers as required
Requirements
Strong proficiency in Microsoft Office, particularly Excel and PowerPoint
Excellent numerical skills and a high level of attention to detail
Strong communication and collaboration skills, with the ability to work across international teams
Highly organised with excellent time management and prioritisation abilities
Proactive approach with a commitment to delivering high-quality customer service
Previous experience in a fast-paced administrative or customer-facing role
Experience handling customer communications and queries
Familiarity with CRM systems such as SAGE or similar platforms
European language skills
Nice to have
European language skills
What we offer
20 days annual leave + bank holidays
Death in service
Income protection
Global working environment (50+ languages)
Opportunity to develop within a fast-paced industry