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As Tecore’s Wireless Sales Support Engineer, you will be joining a company who will revolutionize the way indoor wireless systems (4G/5G/ CBRS) are built. In this role, you will work closely with the Business Development and Engineering groups to help built and support our customer relationships. You will assist Business Development in their technical responses to both written requests and during sales meetings. This position does require hands-on field work at deployment sites to act as the technical resource for the customer’s team. The position is highly technical and demanding which requires a balance of highly developed analytical skills, proven customer relation and teaming skills.
Job Responsibility:
Provide the Sales team with technical support during the sales process
Work with engineering to provide technical response to potential customer inquiries
Assist the business development team in sales calls and meetings as the primary technical resource
Document customer sales requirements and provide responses in coordination with engineering
Work with documentation team to review and validate all customer facing documents and provide feedback
Provide customer requirements/expectations to project management and production teams after receipt of new sales orders
Lead the technical presentations and demonstrations of Tecore’s products to prospective customers
Provide training to customers and their contractors on installation, design, and commissioning methodologies
Requirements:
BA/BS Degree in Computer Science, Computer Information Systems, Electrical Engineering or equivalent experience or related degree
5+ years of experience supporting wireless telecom projects
Extensive knowledge of 2G/3G/4G/5G network topologies and architecture
Deep knowledge of GSM/CDMA/LTE subsystems and messaging
Strong understanding of wireless Core/RAN functions and interconnect standards
Strong written and verbal communications skills
Ability to work with a team
The ability to present and explain complex features to a varied audience (Executives to Engineers.)
Excellent leadership and time-management skills
Nice to have:
5+ years of experience in Sales Engineering for DAS or RAN OEM
Previous experience in providing sales support to a Tier 1 wireless carrier
Deep knowledge of 3GPP standards
Knowledge in SW design and implementations techniques and procedures