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Robert Half Logo Robert Half · -

Sales Support & Document Control Specialist

United States, North Liberty · Job Posted March 22, 2026
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Job Description

We are seeking a highly detailed individual to support a global company for an open-ended long-term contract. This role provides critical support across sales, supplier quality, supply chain, and customer service teams. The ideal candidate is flexible, highly organized, systems‑comfortable, and able to switch between tasks quickly while maintaining accuracy and composure. This position manages documentation, assists with sales support activities, and collaborates with internal and external stakeholders to ensure smooth operational flow. This is an excellent opportunity for someone who thrives in a fast-paced environment, enjoys problem-solving, and brings a calm, resilient presence to daily work.

Job Responsibility

  • Maintain, update, and organize customer and supplier documentation, certifications, and specifications
  • Ensure accuracy and completeness of documents, following established procedures
  • Support audits and compliance checks through effective record management
  • Provide timely and professional support to sales and customer service teams
  • Assist with quotes, product information, order details, and customer documentation needs
  • Communicate clearly and effectively with customers, suppliers, and internal partners
  • Collaborate with quality, supply chain, and sales teams to resolve issues and ensure smooth processing of documentation and customer requests
  • Help identify gaps in information and proactively seek solutions
  • Handle shifting priorities and multiple tasks without losing focus or accuracy
  • Stay composed when faced with urgent requests or incomplete information
  • Adapt to process changes, updated requirements, and new systems as needed

Requirements

  • Flexible and organized
  • Strong communicator
  • Agile
  • Resilient
  • Adaptable
  • Strong attention to detail and accuracy
  • Ability to learn new systems and tools quickly
  • Solid time management and prioritization skills
  • Problem-solving mindset
  • Professional written and verbal communication skills

Nice to have

  • Experience in a support role related to sales, supply chain, logistics, quality, or customer service
  • Prior exposure to document management processes or quality/compliance documentation
  • Experience working cross-functionally in a fast‑paced environment

What we offer

  • medical, vision, dental, and life and disability insurance
  • eligible to enroll in our company 401(k) plan
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