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Sales Support - Data Quality Specialist

Malaysia, Penang · Job Posted April 12, 2026
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Job Description

The SFDC Data Quality Specialist is responsible for ensuring the accuracy, completeness, and integrity of opportunity data within Salesforce for assigned regions. Operating from the Penang hub, this role provides centralized data validation and works closely with regional sales teams to reinforce adherence to global data standards. This role plays a critical part in maintaining reliable pipeline visibility and supporting forecast accuracy through disciplined data governance.

Job Responsibility

  • Validate Salesforce opportunity data for: Stage accuracy and progression
  • Close date credibility
  • Deal size, product mix, and required fields
  • Correct data errors and inconsistencies in alignment with global standards
  • Enforce stage gate criteria and escalate material issues as required
  • Provide clear feedback to sales teams regarding data quality issues
  • Reinforce proper data entry practices and Salesforce standards
  • Partner with regional stakeholders to address recurring data quality gaps
  • Produce regular data quality reports and dashboards
  • Identify trends and systemic issues impacting pipeline integrity
  • Support BMO and Sales leadership with data quality insights and summaries
  • Support RBO ownership of sales adherence to Salesforce data standards
  • Collaborate with Forecast Specialists to ensure downstream forecast reliability
  • Align with the COE Site Lead on delivery standards, training, and best practices
  • Engage with BMS Commercial Vertical – Pipeline Management team for global standards and governance

Requirements

  • 2–5 years of experience in Sales Operations, Revenue Operations, or Salesforce-related roles
  • Strong understanding of Salesforce opportunity management
  • High attention to detail and strong analytical skills
  • Ability to communicate clearly with regional stakeholders
  • Experience working with global or regional sales organizations
  • Familiarity with Salesforce validation rules and reporting
  • Experience in a COE or shared services environment
  • Bachelor’s degree in Business, Analytics, Operations, or a related field

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