Sales Support Data & Quality Assurance Specialist Job at Vodafone (Stoke on Trent)

Sales Support Specialist

As a Sales Support Specialist, you will play a key role in creating the conditio...

Location

Netherlands , Amsterdam

Salary:

Not provided

Arrive

Expiration Date

Until further notice

Requirements

Sales Literacy: Knowledge of sales processes, pipeline management, and common sales tools
Customer Centricity: Excellent written communication skills with the ability to handle complex B2B inquiries with professionalism and a solution-oriented mindset
Business Mindset: A willingness to understand support operations from a broader business perspective
Agility: A flexible, innovative mindset
comfortable with ambiguity and diverse cultures
Relationship Building: Experience in managing stakeholders and building collaborative partnerships
Analytical Approach: An ability to use data to drive sales strategies and achieve results
Growth Focus: An agile learner committed to continuous improvement
Strong communication: Both written and spoken in the local language and English

Job Responsibility

Operational Excellence: Support the local sales team in daily operations by continuously optimising ways of working
Priority Account Support: Act as the expert escalation point for complex B2B inquiries, resolving high-impact administrative tasks that require deeper business context beyond standard Customer Care protocols
Customer Lifecycle Management: Drive onboarding, loyalty, and win-back/retention initiatives
Customer Management: Working closely with inactive customers, implementing and iterating strategies to ensure an active customer base
Customer Experience: Proactively reduce B2B customer contact volumes to Customer Care, thereby enhancing the overall B2B Customer Experience
Strategic Collaboration: Partner with local customer care and sales teams to implement strategies and share best practices
Global Connectivity: Provide insights to the Global Sales Support team and support cross-country initiatives to drive efficiency across the EU function
Quality & Alignment: Support local leaders with Quality Assurance and ensure cross-functional alignment with sales teams

Sales Specialist

The Sales Specialist will support the Regional Director of Sales, Regional Direc...

Location

United States , Nashville

Salary:

100000.00 USD / Year

Rittenhouse Village At Michigan City

Expiration Date

Until further notice

Requirements

Bachelor’s degree in Business Administration, Public Relations/Communications, Marketing or related field
At least three years’ experience in multi-community/regional sales manager role with supervisory experience

Job Responsibility

Responsible for census development through working support at the community level
Meets monthly sales productivity and move in expectations
Manage lead database through accurate data entry, report utilization, periodic database clean up, etc
Review key reports and trends and analyze to develop strategies
Understands key services and amenities along with levels of care/programs provided at the community
Complete daily internal sales activities by effectively converting inquiry calls to appointments, conducting quality tours with prospects and families
Contact prospects and families via phone, email, mail
Distribute approved written marketing communication including notes, newsletters, promotional flyers, invitations and brochures as part of the sales process
Provide accurate customer information, pricing, incentive information, and other information regarding new deposits to ED, BOM and community team in a timely basis for lease preparations
Ensure the community property and team members provide an outstanding first impression for prospects

What we offer

comprehensive benefit package
medical
dental
vision
life and disability insurances
paid time off
paid holidays
401(k) plan with company match
Employee Assistance Program
accident insurance policies

Fulltime

Customer Support Specialist

Location

United States , Loveland

Salary:

21.00 - 25.00 USD / Hour

Antech Diagnostics

Expiration Date

Until further notice

Requirements

High school diploma required
Minimum of 2 years' experience in call center environment is preferred
Working knowledge of veterinarian, medical information technology (IT) and/or clinical diagnostic environment preferred
Excellent customer service skills including patience, ability to listen and ability to provide a positive experience with all interactions
Strong organizational skills and attention to detail
Demonstrated ability to approach problems and find appropriate solutions
Ability to work effectively in a team environment
Ability to adapt and be flexible in a variety of situations
Displays strong oral and written communication, especially over the telephone, with both internally and externally customers
Accurate and efficient data entry skills

Job Responsibility

Provides superior customer service and remains solution driven with all customers and/or customer concerns
Provide phone coverage within the queue
Handles customer issues, as needed, to ensure quality customer service
Effectively uses multiple software systems to service accounts
Demonstrates proficiency in all products and is seen as a knowledgeable resource in all product categories
Investigates customer issues and finds appropriate solutions
Takes incoming calls and places orders for supplies or consumables, or handles inquiries as requested
Manages appropriate distributor relationships and other partnerships
Updates data in Salesforce.com and sets up new accounts
Communicates potential sales opportunities via leads to appropriate teams

What we offer

Paid Time Off & Holidays
Medical, Dental, Vision (Multiple Plans Available)
Basic Life (Company Paid) & Supplemental Life
Short and Long Term Disability (Company Paid)
Flexible Spending Accounts/Health Savings Accounts
Paid Parental Leave
401(k) with company match
Tuition/Continuing Education Reimbursement
Life Assistance Program
Pet Care Discounts

Fulltime

Sales Specialist

The Sales Specialist will support the Regional Director of Sales, Regional Direc...

Location

United States , Chicago

Salary:

100000.00 USD / Year

Rittenhouse Village At Michigan City

Expiration Date

Until further notice

Requirements

Bachelor’s degree in Business Administration, Public Relations/Communications, Marketing or related field
At least three years’ experience in multi-community/regional sales manager role with supervisory experience

Job Responsibility

Responsible for census development through working support at the community level
Meets monthly sales productivity and move in expectations
Manage lead database through accurate data entry, report utilization, periodic database clean up, etc
Review key reports and trends and analyze to develop strategies
Understands key services and amenities along with levels of care/programs provided at the community
Complete daily internal sales activities by effectively converting inquiry calls to appointments, conducting quality tours with prospects and families
Contact prospects and families via phone, email, mail
Distribute approved written marketing communication including notes, newsletters, promotional flyers, invitations and brochures as part of the sales process
Provide accurate customer information, pricing, incentive information, and other information regarding new deposits to ED, BOM and community team in a timely basis for lease preparations
Ensure the community property and team members provide an outstanding first impression for prospects

What we offer

Medical
Dental
Vision
Life insurance
Disability insurances
Paid time off
Paid holidays
401(k) plan with company match
Employee Assistance Program
Accident insurance policies

Fulltime

Area Sales Specialist (Senior Living, Ohio)

The Sales Specialist will support the Regional Director of Sales, Regional Direc...

Location

United States , Columbus

Salary:

80000.00 - 90000.00 USD / Year

Rittenhouse Village At Michigan City

Expiration Date

Until further notice

Requirements

Bachelor's degree in Business Administration, Public Relations/Communications, Marketing or related field
At least one year of experience in multi-community/regional sales manager role with supervisory experience

Job Responsibility

Responsible for census development through working support at the community level
Meets monthly sales productivity and move in expectations
Manage lead database through accurate data entry, report utilization, periodic database clean up, etc
Review key reports and trends and analyze to develop strategies
Understands key services and amenities along with levels of care/programs provided at the community
Complete daily internal sales activities by effectively converting inquiry calls to appointments, conducting quality tours with prospects and families
Contact prospects and families via phone, email, mail
Distribute approved written marketing communication including notes, newsletters, promotional flyers, invitations and brochures as part of the sales process
Provide accurate customer information, pricing, incentive information, and other information regarding new deposits to ED, BOM and community team in a timely basis for lease preparations
Ensure the community property and team members provide an outstanding first impression for prospects

What we offer

Medical
Dental
Vision
Life insurance
Disability insurance
Paid time off
Paid holidays
401(k) plan with company match
Employee Assistance Program
Accident insurance policies

Fulltime

Area Sales Specialist

The Sales Specialist will support the Regional Director of Sales, Regional Direc...

Location

United States , Indianapolis

Salary:

80000.00 - 90000.00 USD / Year

Rittenhouse Village At Michigan City

Expiration Date

Until further notice

Requirements

Bachelor's degree in Business Administration, Public Relations/Communications, Marketing or related field
At least one year of experience in multi-community/regional sales manager role with supervisory experience

Job Responsibility

Responsible for census development through working support at the community level
Meets monthly sales productivity and move in expectations
Manage lead database through accurate data entry, report utilization, periodic database clean up, etc
Review key reports and trends and analyze to develop strategies
Understands key services and amenities along with levels of care/programs provided at the community
Complete daily internal sales activities by effectively converting inquiry calls to appointments, conducting quality tours with prospects and families
Contact prospects and families via phone, email, mail
Distribute approved written marketing communication including notes, newsletters, promotional flyers, invitations and brochures as part of the sales process
Provide accurate customer information, pricing, incentive information, and other information regarding new deposits to ED, BOM and community team in a timely basis for lease preparations
Ensure the community property and team members provide an outstanding first impression for prospects

What we offer

Medical
dental
vision
life and disability insurances
paid time off
paid holidays
401(k) plan with company match
Employee Assistance Program
accident insurance policies

Fulltime

Divisional Sales Specialist

The Sales Specialist will support the Regional Director of Sales, Regional Direc...

Location

United States , Houston or Dallas

Salary:

90000.00 - 100000.00 USD / Year

Rittenhouse Village At Michigan City

Expiration Date

Until further notice

Requirements

Bachelor’s degree in Business Administration, Public Relations/Communications, Marketing or related field
At least three years’ experience in multi-community/regional sales manager role with supervisory experience

Job Responsibility

Responsible for census development through working support at the community level
Meets monthly sales productivity and move in expectations
Manage lead database through accurate data entry, report utilization, periodic database clean up, etc
Review key reports and trends and analyze to develop strategies
Understands key services and amenities along with levels of care/programs provided at the community
Complete daily internal sales activities by effectively converting inquiry calls to appointments, conducting quality tours with prospects and families
Contact prospects and families via phone, email, mail
Distribute approved written marketing communication including notes, newsletters, promotional flyers, invitations and brochures as part of the sales process
Provide accurate customer information, pricing, incentive information, and other information regarding new deposits to ED, BOM and community team in a timely basis for lease preparations
Ensure the community property and team members provide an outstanding first impression for prospects

What we offer

medical
dental
vision
life insurance
disability insurances
paid time off
paid holidays
401(k) plan with company match
Employee Assistance Program
accident insurance policies

Fulltime

Divisional Sales Specialist

The Sales Specialist will support the Regional Director of Sales, Regional Direc...

Location

United States , Bonita Springs

Salary:

90000.00 - 100000.00 USD / Year

Rittenhouse Village At Michigan City

Expiration Date

Until further notice

Requirements

Bachelor's degree in Business Administration, Public Relations/Communications, Marketing or related field
At least three years' experience in multi-community/regional sales manager role with supervisory experience

Job Responsibility

Responsible for census development through working support at the community level
Meet monthly sales productivity and move in expectations
Manage lead database through accurate data entry, report utilization, periodic database clean up, etc
Review key reports and trends and analyze to develop strategies
Understands key services and amenities along with levels of care/programs provided at the community
Complete daily internal sales activities by effectively converting inquiry calls to appointments, conducting quality tours with prospects and families
Contact prospects and families via phone, email, mail
Distribute approved written marketing communication including notes, newsletters, promotional flyers, invitations and brochures as part of the sales process
Provide accurate customer information, pricing, incentive information, and other information regarding new deposits to ED, BOM and community team in a timely basis for lease preparations
Ensure the community property and team members provide an outstanding first impression for prospects

What we offer

medical
dental
vision
life insurance
disability insurances
paid time off
paid holidays
401(k) plan with company match
Employee Assistance Program
accident insurance policies

Fulltime

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Sales Support Data & Quality Assurance Specialist

Job Description

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Requirements

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