Sales Support Customer Service Representative Job at Robert Half (Compton, California)

Customer Service Representative

Join a leading medical device company that is dedicated to improving patient out...

Location

United States , Bloomington

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

High school diploma or equivalent (associate degree preferred)
1-3 years of experience in customer service, call centers, or related roles, ideally in the healthcare, medical device, or manufacturing industry
Strong communication and interpersonal skills, with the ability to manage difficult conversations and build rapport with diverse customers
Proficiency in Microsoft Office Suite and experience working with CRM software or customer support systems
Ability to work a Monday-Friday schedule from 10:30 AM to 7:00 PM and be available every fourth Saturday
Self-motivated and able to work independently in a hybrid environment after training
Detail-oriented with excellent organizational and multitasking skills

Job Responsibility

Act as the first point of contact for customers, addressing inquiries related to medical devices, including product information, order processing, shipping, and account management
Respond to customer emails, phone calls, and online chat inquiries promptly and professionally
Assist customers in troubleshooting and resolving issues with medical devices, escalating more complex problems to the appropriate departments when needed
Process and track orders, ensuring accuracy and timely delivery to healthcare providers and patients
Maintain up-to-date knowledge of the company’s product offerings, policies, and procedures to provide accurate information to customers
Work collaboratively with internal teams such as sales, logistics, and quality assurance to resolve customer concerns and improve service delivery
Document customer interactions and resolutions in the company’s database accurately and in a timely manner
Contribute to team initiatives aimed at improving customer satisfaction and streamlining processes

What we offer

Opportunity for contract-to-hire conversion based on performance
Hybrid work schedule offering flexibility after training
Access to ongoing training and development programs
A chance to work with a market-leading medical device company making a positive impact on healthcare

Fulltime

Customer Service Representative

The ideal candidate will act as the first point of contact for customers, provid...

Location

United States , Yonkers

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

1–2 years of customer service experience in a call center, retail, or client-facing role preferred
Excellent verbal and written communication skills, with the ability to tailor responses to diverse customer needs
Strong critical thinking and problem-solving skills to address varied customer concerns
Proficiency in Microsoft Office Suite and experience using CRM systems such as Salesforce or Zendesk
Ability to handle multiple tasks simultaneously while maintaining attention to detail and accuracy
High school diploma or equivalent required
a bachelor’s degree is a plus

Job Responsibility

Respond to customer inquiries via phone, email, or chat in a timely and detail oriented manner, providing accurate information and solutions
Address and resolve customer concerns or complaints efficiently, ensuring a positive customer experience
Maintain in-depth knowledge of company products, services, and policies to effectively assist customers and provide guidance
Process customer orders, returns, and exchanges while ensuring accuracy and compliance with company procedures
Log and maintain detailed customer records, including inquiries, complaints, and transactions, within the designated CRM system
Gather feedback from customers regarding their experience to identify potential areas for process improvement
Collaborate with internal teams such as sales, technical support, or operations to resolve customer issues and fulfill requests promptly
Conduct follow-up communications with customers to ensure their concerns have been fully addressed and they are satisfied with the outcome

What we offer

medical, vision, dental, and life and disability insurance
eligible to enroll in our company 401(k) plan

Fulltime

Customer Service Representative

We're on the hunt for a cheerful and dedicated Customer Service Representative t...

Location

United Kingdom , Chessington

Salary:

30000.00 - 35000.00 GBP / Year

Office Angels

Expiration Date

Until further notice

Requirements

A positive attitude and a customer-centric mindset
Proficiency in Outlook, MS Office, and ideally SAP
Excellent communication skills via phone and email
A willingness to learn and adapt in a dynamic environment

Job Responsibility

Delighting Customers: Respond to purchase orders, inquiries, and concerns with a smile, ensuring every interaction reflects our commitment to excellence
Order Management: Accurately and timely process customer orders, despatches, and returns while conducting scheduled reviews of open orders
Invoicing: Ensure timely invoicing for customers by reviewing outstanding orders to be billed
Repairs & Exchanges: Process customer repairs and exchange item services with efficiency and care
Team Support: Provide cover for the wider customer service team during holidays and absences
Timely Communication: Handle and process all enquiries across various channels, ensuring accurate and prompt responses
Order Processing: Manage orders, despatches, and returns, and keep track of consignment consumable stock items
Demonstration Kits: Administer demonstration kits, processing requests and collaborating with our warehouse team
Service Contracts: Oversee service contract requirements and maintain proactive communication with the team
Collaboration: Work closely with the Customer Success Manager on service improvement initiatives and with Area Sales Managers on customer queries

What we offer

25 days holiday
health insurance
pension
2 annual conferences
parking
flexible working

Fulltime

Customer Service Representative

Robert Half is the world’s first and largest specialized talent solutions firm t...

Location

United States , Bountiful

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Previous Customer Service Representative experience- required
Comfortable communicating on the phone- required
Data entry experience -required
MS office

Job Responsibility

Follows internal/external policies and procedures
Answer, screen and forward incoming phone calls
Greet and welcome guests: customers, vendors and visitors
Process orders received by phone/fax from customers and sales representatives
Handles customer requests and inquiries regarding availability, and delivery

What we offer

medical
vision
dental
life and disability insurance
401(k) plan
free online training

Customer Service Representative

As a Customer Service Representative, you will be the first point of contact for...

Location

United Kingdom , Woking

Salary:

27000.00 - 30000.00 GBP / Month

Office Angels

Expiration Date

Until further notice

Requirements

Minimum 2 years' experience working in a customer services/ Sales Support
Excellent communication and interpersonal skills
Strong organisational and planning abilities
Proficiency with Microsoft Dynamics and general office software
A positive, results-driven mindset

Job Responsibility

Handle incoming calls and email enquiries with professionalism and care
Guide clients through our free identification service
Provide tailored advice to convert enquiries into survey bookings
Follow up on proposals to secure confirmed instructions
Set up new projects in MS Dynamics CRM, assign consultants, raise invoices, and process payments
Draft standard residential management plans
Support the Sales & Marketing Manager with research and admin tasks

What we offer

31 days annual leave (including public holidays)
Enhanced Sick Pay
Life Assurance
Profit Share Scheme
Progression opportunities

Fulltime

Customer Service Representative

Working closely with the Sales Manager and wider team, you will be responsible f...

Location

United Kingdom , Brighton

Salary:

25000.00 - 26000.00 GBP / Year

Office Angels

Expiration Date

Until further notice

Requirements

Previous experience in a customer service role
Strong IT skills with good attention to detail
Ability to prioritise workload and work well under pressure
Experience with ERP/MRP systems is an advantage but not essential
Confident using Microsoft Office packages, particularly Word and Excel
Comfortable working with systems to process data and orders

Job Responsibility

Handling customer enquiries by phone and email
Setting up and maintaining customer accounts
Processing orders accurately using internal systems
Preparing invoices and acknowledgements
Coordinating the quotation process and contract reviews
Supporting the external sales team with information requests
Managing returns, credits and customer claims
Keeping CRM systems updated and accurate
Liaising with colleagues across Europe to gather information for client requests

Fulltime

Sales and Customer Support Executive

Join this dynamic technology team with big growth plans as a Sales and Customer ...

Location

United Kingdom , Exeter

Salary:

25000.00 - 27000.00 GBP / Year

Office Angels

Expiration Date

Until further notice

Requirements

Quick learner with positive attitude
Strong people skills
Natural communicator who enjoys building rapport
Lover of all things tech
Excellent customer service skills
Driven and ambitious character
Enjoys being on the phone speaking to people

Job Responsibility

Represent products with deep understanding
Generate leads and nurture relationships
Prospect new customers and build rapport
Manage interactions with retail and trade clients via phone, email, and face-to-face
Maintain and enhance relationships with existing customers
Identify right prospects and make effective qualifying sales calls
Keep detailed notes and updates on accounts
Exhibit excellent product knowledge and handle objections
Keep Sales Manager updated on prospects and wins
Collaborate with Marketing and Product Development to achieve sales goals

What we offer

Competitive holiday with Xmas shutdown
Excellent uncapped commission (realistic £2K extra per month)
Excellent earning potential
Structured training and development opportunities
Free parking
Family feel culture in buzzing and fun environment

Fulltime

Sales and Customer Support Executive

Join this dynamic team with big growth plans as a Sales and Customer Support Exe...

Location

United Kingdom , Exeter

Salary:

25000.00 - 29000.00 GBP / Month

Office Angels

Expiration Date

Until further notice

Requirements

Excellent customer service
someone who loves being on the phone speaking to people
driven and ambitious character

Job Responsibility

Represent the products with a deep understanding, showcasing how their solutions meet customer needs
generate leads and nurture relationships by organising your daily schedule to connect with existing and potential clients
prospect new customers, build rapport, and adapt your sales techniques based on real-time interactions
manage interactions with retail and trade clients via phone, email, and face-to-face
maintain and enhance relationships with existing customers to provide exceptional service and identify new sales opportunities
identify the right prospects, manage interactions, and make effective qualifying sales calls
exhibit excellent product knowledge, offering solutions and handling objections
collaborate with Marketing and Product Development to achieve sales goals

What we offer

Competitive holiday with Xmas shutdown
excellent earning potential
structured training and development opportunities
free parking

Fulltime

Sales Support Customer Service Representative

Robert Half

Location:
United States , Compton, California

Category:
Sales

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
March 26, 2025

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