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We are seeking a highly organised and proactive Sales Support & CRM Administrator to join our busy and growing sales team here at Metro Rod & Metro Plumb. This role plays a key part in ensuring the smooth running of the sales function by providing administrative and CRM support to the Sales Director, Head of Sales, and Account Managers.
Job Responsibility:
Maintaining accurate data within our CRM system (HubSpot)
Supporting client reporting requirements
Assisting with portal management
Providing general administrative support across the sales team
Managing CRM data
Coordinating internal communication
Preparing sales documentation
Supporting with client reporting
Maintaining accurate records in HubSpot
Assisting with sales reports and dashboards
Managing documentation within client portals
Helping ensure sales processes remain efficient and compliant
Requirements:
Previous experience in a sales support, CRM administration, or similar role
Experience using CRM systems (HubSpot preferred)
Strong organisational and time-management skills
High attention to detail and accuracy with data
Excellent communication and interpersonal skills
Proficiency in Microsoft Office (Excel, Word, Outlook, PowerPoint)
Ability to manage multiple tasks in a fast-paced sales environment
Experience working in the drainage, plumbing, construction, or facilities services sectors is preferred
Experience producing sales or client performance reports is preferred
Familiarity with client portals or contractor management systems is preferred
Proactive and self-motivated
Strong problem-solving ability
Team-oriented with a willingness to support colleagues
Comfortable working with systems, data, and processes
Adaptable and able to take on additional responsibilities when required
Nice to have:
Experience working in the drainage, plumbing, construction, or facilities services sectors
Experience producing sales or client performance reports
Familiarity with client portals or contractor management systems