Sales Support Co-ordinator

• Providing logistical support to field operations across the UK
• Managing office‑based inventory, preparing and shipping implants and instruments for customer stock replenishment and loan kits for surgical procedures
• Coordinating sales invoicing and credit control with the overseas parent company
• Supporting conferences, exhibitions, social media activity and promotional campaigns
• Working closely alongside a colleague in a similar operational role
• Deliver first‑class customer support via phone, email and order handling
• Organise loan kits, prepare checklists and produce delivery notes using the Inventory Management System
• Receive, inspect and accurately record all goods delivered
• Pick, pack and prepare shipments in line with customer requirements
• Arrange dispatch and ensure all documentation is complete and accurate
• Raise purchase and sales orders with precise data input
• Liaise with carriers, track shipments and resolve any delivery issues
• Maintain detailed records of all UK sales orders
• Support the Managing Director with conferences and events
• Work with the international marketing team on UK promotional activity
• Provide wider operational support to the sales team
• Manage invoicing, payments and customer account queries
• Assist with additional duties as required

• Strong organisational skills and exceptional attention to detail
• A proactive, adaptable approach with confidence to take initiative
• Excellent communication skills with a customer‑focused mindset
• Competent IT skills and confidence working with numbers
• Ability to manage key operational processes independently
• Well‑developed time‑management and prioritisation skills

Sales or marketing experience is beneficial for future projects