Sales Support & Automation Analyst

• Maintain, monitor, and update the RPA tool as needed to ensure consistency and efficiency across processes
• Support the development and enhancement of automation tools to optimize operations and manage exception purchase orders not generated automatically by the system
• Efficiently process purchase orders for spare parts to ensure timely and accurate procurement in alignment with business needs and vendor lead times
• Ensure timely and accurate closure of invoices in the system, coordinating with coordinators and Sr. Analyst to match goods received with billed amounts
• Identify and resolve issues such as delivery mismatches, missing items, or incorrect pricing
• Generate backorders, credit notes, and debit adjustments as needed
• Ensure the effective payment of the tariffs.

• Fluent English: Written and spoken
• Proficiency in Microsoft Office suite (Excel, Outlook, PPT...)
• Experience working with ERP systems (e.g., SAP) and/or programming languages or automation tools
• Detail-oriented with strong organizational and time management skills
• Problem-solving mindset with the ability to handle delivery discrepancies and follow up proactively
• Effective communication skills in English (spoken and written)
• Team player with the ability to collaborate across departments and adapt to changing priorities
• Interest in continuous improvement and willingness to participate in cross-functional projects.

Knowledge of programming is a plus, but not a requirement.

• Opportunities to learn and develop every day through a wide range of programs
• Internal digital platforms that promote self-learning
• Development programs according to Leadership skills
• Specialized training according to the role
• Learning experiences with internal and external providers
• Recognition programs for seniority, behavior, leadership, moments of life, among others
• Financial wellness programs
• A flexibility program that will allow you to balance your personal and work life
• Wellness Line for family
• Thousands of Agreements and Discounts
• Scholarship programs for your children
• Aid Plans for different moments of life.