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The Sales Support Associate is a key member of the Ad Sales Operations team, supporting all aspects of the sales process as well as providing support to the Vice President of Ad Sales and Senior members of the sales team and their clients/agencies.
Job Responsibility
Assist account managers in maintaining client relationships, including providing client updates, customer support, and responding to/follow-up on sales inquiries
research prospective clients and ad sales opportunities upon request
Enter sales orders or revised sales orders as per account managers
liaise with ad sales traffic to ensure communication and coordination
Edit/proofread all customer correspondence prior to distribution
modify as applicable
Liaise with internal and external teams regarding sales contract administration, credit applications, and required approvals
Generate and distribute weekly billed & booked report
Pull commercial logs and distribute them to producers as applicable
Perform other duties as assigned
Requirements
Bachelor's degree or equivalent, relevant experience
0-1 years of experience working in a sales or media/entertainment environment
Strong interest in sales
Interpersonal skills and ability to interact and work with staff at all levels
Excellent written and verbal communication skills
Ability to work independently and in a team environment
Ability to project professionalism over the phone and in person
Commitment to internal and external clients and customer service principles
Willingness to take initiative and to follow through on projects
Strong organizational skills and attention to details
Excellent time management skills, with the ability to prioritize and multi-task, in a fast-paced environment
Proficient in Microsoft Office Suite: Outlook, Word, Excel, PowerPoint
Must have legal right to work in the U.S.
Nice to have
Wide Orbit experience
Experience with automation and/or AI tools such as chatGPT, Gemini