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Sales Support Associate (Dispatcher)

Egypt, Sharm El Shiekh · Job Posted May 05, 2026
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Job Description

Ensure smooth operation of the dispatch function, as well as the collection of delivery KPIs

Job Responsibility

  • Ensure orders are properly transferred
  • Update KPI reports with dispatched Delivery CRs information
  • Meet with assigned Delivery Drivers and brief on daily plan
  • Review pending orders delivery report and discuss with each PSR
  • Balance truck loads to ensure proper deliveries
  • Perform rerouting when needed using standard process and guidelines
  • Manage routing of customers assigned to his responsibility (when dynamic routing is available)
  • Help to continuously improve the routing process and tools through field learning.
  • Ensure asset levels are consistent with business needs and plans
  • Coolers Deployment (in case of WS)

Requirements

  • Numerical ability
  • Planning skills
  • Presentation skills
  • Bachelor Degree
  • 1 year Experience in sales in FMCG company is a must.
  • Very good knowledge of main software applications of daily use (Microsoft office, routing software)
  • Driving license is a must

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