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Sales Support and Fulfillment Officer

Tototheo Global

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Category:
Sales

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Contract Type:
Not provided

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Salary:

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Job Description:

The Sales Support & Fulfilment Officer (Service & Bridge Solutions) is responsible for managing the full lifecycle of passive sales orders – from quote generation to delivery coordination and documentation. The role requires direct interaction with customers, vendors, and internal teams to ensure accuracy, efficiency, and excellent customer experience. This position also plays a key role in identifying stock needs and supporting the procurement process.

Job Responsibility:

  • Receive and respond to requests for quote (RFQ) for passive equipment sales
  • Obtain supplier prices, prepare quotes, and liaise with customers
  • Coordinate and obtain freight quotations and align with customer preferences
  • Generate proformas, invoices, packing lists, and internal documentation
  • Coordinate with the Logistics & Inventory Officer for final shipment
  • Monitor stock availability and propose minimum stock levels for approval
  • Raise purchase requests in coordination with Senior Business Services Officer
  • Maintain updated records in relevant internal systems
  • Collaborate with Sales, ISS, and Finance teams to ensure alignment

Requirements:

  • Excellent knowledge of the English Language
  • Good communication skills (written and oral)
  • Good knowledge of MS Office
  • Computer literacy
  • Excellent problem-solving skills
  • Flexibility and adaptability to juggle a range of different tasks
  • The ability to work under pressure and to tight deadlines
  • Good organizational and time management skills
  • Customer service orientation
  • Honesty and reliability
  • Able to multitask
  • Administrative skills
  • Prioritization skills
  • Ability to work collaboratively across departmental functions
  • A keen eye for detail and a result-driven approach
  • A Degree in Management, Shipping, or adequate experience in a similar position
What we offer:
  • Work in an international, dynamic, and fun environment, at a growing company
  • Attractive remuneration package (13th salary-Cyprus)
  • Private Medical Health Insurance
  • Continuing education and training
  • Flexible hybrid work mode
  • Half day leave on your birthday
  • Wellness Support – Unlimited access to our dedicated wellness platform for mental health resources, coaching and self-care tools

Additional Information:

Job Posted:
March 21, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
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