Sales Support Agent, Randstad

Randstad

Location:
Canada, Montréal

Category:
Finance

Contract Type:
Not provided

Salary:

27.00 - 28.00 CAD / Hour

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Job Description:

As a pillar of operations support, you will actively contribute to the customer experience, the rigorous follow-up of sales and the continuous improvement of our internal processes. Join a company committed to innovation, collaboration and excellence!

Job Responsibility:

Provide professional and attentive customer service to customers, mortgage brokers and financial advisors
Respond to inquiries and ensure efficient follow-up of files
Manage referrals in CRM (creation, delegation, 48-hour follow-ups, reminders)
Update the list of active brokers
Prepare support documents for strategic meetings
Enter sales data into CRM on a daily basis
Produce and analyze sales reports (Quebec and British Columbia)
Prepare follow-up files for advisor/broker development
Manage monthly broker payroll (QC and BC) and follow up on insurer statements
Collaborate with finance team to process monthly data

Requirements:

Minimum 1 year experience in customer service or administrative support
High school diploma required
Strong organizational skills and ability to manage priorities
Team player, autonomous and proactive
Excellent communication skills in French and English (bilingualism required)
Proficiency in computer tools, particularly Microsoft Outlook and Excel
Attention to detail, rigor and ability to adapt to a dynamic environment

What we offer:

Competitive salary
Flexible working hours (37.5 h/week, Monday to Friday) 2 days a week at the office
Stimulating, human and technological environment
Part of a major financial group
A culture of innovation and collaboration

Additional Information:

Job Posted:
May 31, 2025

Expiration:
July 13, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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Sales Support Agent

Randstad

Location:Canada, Montréal

Category:Finance

Contract Type:Not provided