Sales Support Advisor Job at workshop recruitment (Hedge End)

Job Description

We are recruiting a Sales Support Advisor to join a busy commercial team, providing high-quality sales support across customer enquiries, project coordination and internal sales processes. This role is ideal for someone who enjoys customer interaction, data accuracy and playing a key role in enabling successful sales outcomes. As a Sales Support Advisor, you will act as a central point of contact for incoming enquiries, delivering professional sales support while working closely with internal sales teams to convert opportunities into projects.

Job Responsibility

Provide first-line sales support for customer enquiries, including product information and selection guidance
Capture, qualify and log sales leads accurately within the CRM system to support sales pipelines
Deliver proactive sales support by coordinating enquiries, quotations and project updates with internal teams
Maintain and cleanse CRM data to ensure accurate reporting and effective sales support activity
Follow up responses from marketing campaigns and events to develop qualified leads
Carry out basic product sizing and selection processes (training provided)
Provide consistent sales support via phone, email and digital channels to ensure excellent customer service
Support external sales teams by updating project and customer information
Ensure all work aligns with internal quality, environmental and compliance standards

Requirements

Previous experience in a customer-facing role delivering sales support or commercial coordination
Strong written and verbal communication skills with a confident phone manner
High attention to detail and accuracy when managing data and CRM records
Customer-focused, proactive and solution-oriented mindset
Comfortable working across multiple systems and managing competing priorities
Experience using CRM systems

What we offer

Annual bonus opportunity
Pension scheme
Health Cash Plan
Employee Assistance Programme (EAP)
Hybrid working
Early Friday finish
On site parking

workshop recruitment - All Job Offers

Select Country

Sales Support Advisor

Job Description

Job Responsibility

Requirements

What we offer

Looking for more opportunities?