Sales Support Administrator, Robert Half

Robert Half

Location:
United States, Rosemont

Category:
Sales

Contract Type:
Employment contract

Salary:

Not provided

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Job Description:

We are looking for a dedicated Sales Support Administrator to manage and grow relationships with key clients in the food manufacturing industry. Based near Rosemont, IL this role involves working closely with customers across the foodservice and retail sectors to ensure satisfaction and drive revenue growth. If you have a strong background in customer service and supply chain management, we encourage you to apply. This position is 100% on-site. This position requires travel to client, tradeshows and conferences.

Job Responsibility:

Oversee a portfolio of national accounts, ensuring client needs are met and relationships are strengthened
Build and nurture strong partnerships with customers in both foodservice and retail markets
Identify opportunities for growth within accounts and negotiate favorable terms to increase revenue
Analyze market trends and commodity prices to guide strategic pricing and contract decisions
Collaborate with internal teams to ensure smooth supply chain operations and resolve any logistical challenges
Address customer inquiries promptly through email and phone, providing effective solutions and support
Maintain accurate records of customer contracts, quotes, and invoices to ensure seamless account management
Lead regular meetings with clients to discuss performance metrics and address any concerns
Proactively implement strategies to enhance customer retention and satisfaction

Requirements:

At least 2 years of experience in customer service, account management, or a related field
Proficiency in handling customer accounts, contracts, and invoices with attention to detail
Strong communication skills, both verbal and written, for effective email correspondence and client interactions
Familiarity with supply chain logistics and strategies to support operational efficiency
Ability to resolve connectivity or service-related issues with a focus on accuracy and efficiency
Experience in managing customer quotes and pricing negotiations
Proficiency in using multiple web browsers and navigating digital tools effectively
Bachelor's Degree required
Demonstrated ability to retain and grow customer relationships in a competitive environment

What we offer:

Medical, vision, dental, and life and disability insurance
Eligibility to enroll in company 401(k) plan
Free online training

Additional Information:

Job Posted:
October 24, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Sales Support Administrator