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The Sales Support Administrator has basic relevant experience and typically operates in larger operational environments where there is enough work for two levels of sales administration. This role acts as a support function to the sales team and assists members of the sales force by performing components of sales order related administration, for example, quote to cash process.
Job Responsibility
Provides assistance with operational sales effectiveness by establishing relationships with vendors and coordinating everyday interactions, queries and general information sharing with them
Provides assistance with routine quotations for clients either from direct requests or on behalf of the Sales team
May be required to administer aspects of the purchase order process by generating, distributing and administrating purchase orders
Checks the quotes against raised order to ensure that what has been ordered has been quoted and that the correct terms and conditions have been applied
Provides assistance with obtaining information on the most current vendor pricing conjunction with commercial colleagues
Administers general sales related documentation through receiving, labelling, sorting, filing and distributing as is required
Captures data and maintain systems as is required by the sales process and sales team
Provides routine administrative support to the sales force when it is required
Uses the systems and data to produce routine reports when necessary
Performs any other related task as required.
Requirements
Detail oriented and organized
Displays some ability to work in a high paced environment
Basic analytical ability
Good communication skills both verbal and written
Must be service oriented and have a great attitude
Basic knowledge and understanding of sales processes, tools and methodologies would be advantageous
Able to work in a team and follow work procedures accurately
Fluency in French and English (obligatory)
High / Secondary School diploma or equivalent qualification
Some basic experience with quoting tools would be an advantage
Some administration experience, particularly quote to cash processes.
Nice to have
Basic knowledge and understanding of sales processes, tools and methodologies would be advantageous
Some basic experience with quoting tools would be an advantage
Some administration experience, particularly quote to cash processes.