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This is a temporary opportunity with the view of being made permanent, offering full-time work in a fast-paced manufacturing environment. The role focuses on processing orders, providing customer service, managing sales leads, and assisting with various administrative tasks. Applicants should possess strong communication skills, be highly organized, and exhibit a proactive attitude.
Job Responsibility:
Processing orders and quotations with precision
Maintaining effective communication with the team to foster a collaborative work environment
Providing excellent customer service that leaves a lasting impression
Monitoring inboxes daily and responding to emails with professionalism and promptness
Processing parts and ensuring they are tracked accurately
Booking site visits for maintenance issues efficiently
Managing sales leads and keeping the team updated during regular sales meetings
Following up with customers regarding quotations and addressing any queries they may have
Liaising with customers to ensure the specifications of orders and quotations are met from updates to sign-off and manufacture
Scheduling orders in alignment with the production schedule to meet deadlines
Collaborating with the sales team on expected orders to ensure bulk weeks are fulfilled seamlessly
Answering the office phone promptly and maintaining the customer CRM system with care
Occasionally attending trade shows to represent the business brand and connect with clients
Assisting with any other ad hoc duties that arise, showcasing your versatility
Requirements:
A proactive and positive attitude
Strong communication skills, both verbal and written
Excellent organisational abilities with a keen attention to detail
Experience in a similar role within a manufacturing environment is a plus but not essential
A team player who enjoys working collaboratively and helping others succeed
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