This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
The Sales Support Administrator is crucial in supporting the Sales Team to maximise new business opportunities and increase additional sales from existing customers. Working closely with the Sales Team you’ll provide the highest level of support through regular communication, co-ordination and accurate query responses.
Job Responsibility:
Build strong relationships and provide the highest level of support to corporate clients
Proactively promote Westfield products and provide guidance on Westfield products, Terms and Conditions and procedures
Be the first point of contact for all corporate queries for the Sales Teams and corporate clients
Respond to customer queries by telephone and email, liaising with internal departments to resolve issues where needed
Create and maintain accurate records, ensuring due diligence is performed and requirements are met
Provide quotations, working with the Sales Team to identify the customer requirements
Edit and amend quotes to meet the client’s requirements
On-board new corporate accounts and manage the transfer for companies who request to change plan
Requirements:
Maths and English GCSE at grade C or above or equivalent
Experience in a sales administration support role
Ability to provide a first-class internal and external customer experience
IT skills - working with office packages, remote platforms (MS Teams/Zoom)
Articulate in both verbal and written communications with a good eye for detail
Excellent organisational skills with the ability to take ownership, prioritise and balance a variety of queries through different channels
What we offer:
Matched Pension Scheme
Health Cash Plan
Westfield Rewards
Surgery Choices
Free use of onsite gym
Flexible Working
25 days annual leave plus 1 in lieu of Christmas period