Sales Support Administrator

• Enter and review sales orders in E/Automate to ensure complete and accurate processing
• Communicate with customers and sales team members to provide updates on orders, delivery timing, and required documentation
• Work closely with warehouse personnel to confirm inventory status and coordinate delivery details
• Handle day-to-day administrative support such as preparing paperwork, arranging deliveries, and maintaining order records
• Respond to routine customer questions and help resolve common order-related concerns in a timely manner
• Maintain and update customer account information to support accurate order management and service
• Track outstanding requests and follow up on pending deliveries or open customer needs
• Coordinate with accounting, service, warehouse, and sales teams to keep order fulfillment on schedule
• Confirm equipment availability, place orders with vendors when needed, and report order progress to management

• 3+ years of experience in sales support, sales administration, or a related order management role
• Strong organizational skills with the ability to manage multiple priorities and meet deadlines
• Clear written and verbal communication skills with a strong customer service mindset
• High level of accuracy and attention to detail when handling orders, records, and documentation
• Proficiency with Microsoft Office, including Excel
• Experience with E/Automate is preferred
• Working knowledge of sales operations and general business processes

Experience with E/Automate is preferred

• Medical, vision, dental, and life and disability insurance
• Company 401(k) plan
• Free online training