Sales Support Administrator

• Managing the order inbox and process technical sales orders and purchase orders efficiently
• Maintain and review sales orders, acknowledgements, deliveries, and tracking information
• Generate order acknowledgements and documentation, including delivery notes and invoices
• Maintain daily communication with customers, suppliers, and internal teams via phone and email
• Distribute incoming calls to the relevant departments and provide timely resolutions
• Liaise with the UK warehouse for emergency stock management and place inventory orders
• Collaborate with the Finance department to verify payment terms and outstanding balances
• Input general data into the system, including initiating projects and managing company correspondence
• Assist other departments as required

• A solid understanding of sales order process and/or customer service
• Proficiency in MS Office and computer systems
• Strong verbal and written communication skills
• Attention to detail
• Ability to perform calmly and accurately under pressure
• A knack for reading technical correspondence and advising customers with confidence
• Motivation to work independently and as part of a cohesive sales team
• Excellent organisational skills

Relevant skills within Manufacturing/Engineering/Maintenance Industry

• Annual profit bonus
• 20days + BH, (holiday increase with service)
• Parking
• Xmas Close (extra holiday)
• Pension
• Private Medical
• Gym
• Kitchen Facilities
• Perkbox
• Superb modern working environment and career opportunities