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Sales / Supply Chain Administrator

United Kingdom, London 40000.00 - 42000.00 GBP / Year · Job Posted March 12, 2026
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Job Description

As a Sales / Supply Chain Administrator you will play a key role in supporting the Sales team by ensuring orders are processed with precision and professionalism. Your contributions will help foster a positive image of our client's brand, known for its exceptional quality and joyous spirit.

Job Responsibility

  • Collaborate with the Sales Logistics Manager to handle incoming sales inquiries and orders
  • Build strong relationships with key customers, managing inquiries and resolving complaints efficiently
  • Act as the primary contact for all sales administrative tasks
  • Process UK orders promptly and follow up on delivery issues
  • Provide timely and accurate information regarding product pricing, availability, and delivery schedules
  • Communicate effectively with the distillery regarding any special-order requirements
  • Issue customer invoices accurately and on time
  • Manage sample stock usage
  • Assist the warehouse team in optimizing order processing and logistics
  • Coordinate event-related orders in collaboration with the events team
  • Monitor POS stock levels
  • Ensure compliance with all order documentation and certification requirements
  • Create and maintain Standard Operating Procedures (SOPs) and SKU information sheets
  • Provide cover for the International Sales Coordinator when necessary

Requirements

  • Proven track record in sales administration or logistics coordination, ideally within the wine or spirit's sector
  • Familiarity with sales and inventory management systems
  • Exceptional customer service skills, with a professional approach to handling inquiries and complaints
  • Strong administrative capabilities, including order processing and stock management
  • A background in the wine, beverage, or hospitality industry is advantageous
  • Ability to juggle multiple tasks while maintaining precision and meeting deadlines
  • Experience collaborating with internal teams and external stakeholders to ensure smooth operations

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