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The Engineering, Enablement & Operations (EE&O) team enables the Microsoft Commercial Business to better serve every person and organization's transformation and economic success. We do this by designing and managing the systems, tools, and strategies that drive commercial excellence spanning compensation, performance insights, planning, skilling, and sales tools. The EE&O Revenue Strategy team plays an important role in empowering every person in MCAPS to serve customers better by activating and transforming our commercial revenue engine. Roles within our organization are built for people who thrive in complexity and want to shape how the business works at scale. We are seeking a Sales Strategy Enablement Lead who will drive components of strategic and operational work with growing autonomy, connecting information, stakeholders, and processes to solve business challenges. If you are interested in simplifying and improving how work gets done, while building trusted partnerships to contribute to durable outcomes for the commercial business, then we welcome your application! Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
Job Responsibility
Run end-to-end planning processes, managing milestones, dependencies, and deliverables with clear tracking and follow-through
Maintain documented processes, runbooks, and operating cadences to enable repeatable execution
Monitor process health, identify risks early, and drive issue resolution with appropriate owners
Identify opportunities to simplify, streamline, and automate processes
Identify and engage relevant cross-functional stakeholders (Sales, Finance, HR, Field, etc.) for each initiative
Define and manage stakeholder roles, decision rights, access governance, and onboarding (including role-based access and approvals)
Coordinate across teams, systems, and integrations to ensure end-to-end process integrity
Facilitate alignment through working sessions, stakeholder mapping, and translation of business needs into actionable inputs
Develop and execute landing plans, including communications, enablement materials, training, and adoption strategies
Provide user support through intake/triage, troubleshooting, identifying root causes, and synthesizing recurring issues into improvements
Embody our Culture and Values
Requirements
Bachelor's Degree in Business Administration, Marketing, Finance, Engineering, or related field AND 1+ year(s) experience in business consulting, sales, sales operations, information technology (IT) account management, business development, marketing, IT field sales, or a related field
OR equivalent experience
1+ years of Near Term Strategy (1 years out), project management, management consulting, finance, or sales planning experience
Nice to have
Demonstrated ability to operate with attention to detail, executing complex processes with multiple dependencies in a consistent and reliable manner
Proficient written and verbal communication skills, with the ability to tailor messaging for different audiences
Experience working directly with end users, including listening, troubleshooting, and translating issues into actionable outcomes
Ability to manage multiple priorities effectively in a fast-paced, matrixed environment
Demonstrated curiosity and systems thinking, including identifying patterns, asking questions, and seeking ways to simplify processes
Familiarity with Microsoft's MCAPS ecosystem and sales operations processes