Sales Specialist

• Achieve selling and customer service objectives while adhering to the operational asset protection standards of the boutique
• meet monthly and annual individual sales goals while working as part of a team for the boutique to achieve its collective target
• organize and prioritize the selling floor to support the sales effort and overall client experience
• ensure all items (bags, boxes, note cards, ribbon, stationary and the like) are stocked at all times
• maintain selling floor to meet standards including straightening, filling in and replenishment of new receipts following VM guidelines, physical EAS tagging, ticketing
• provide assistance as needed in inventory preparation
• process and ensure accuracy of all transactions including receipts, CRM files, and administrative support of after sales service
• partner with management on POS decisions and communicate discrepancies
• maintain cleanliness and organization of workstation at all times
• comply with all asset protection procedures
• practice appropriate AP techniques and follow guidelines for key control and merchandise security
• properly prepare for physical inventory and participate in monthly cycle counts
• consistently provide high levels of service to clients within Hermès standard of service

• 2+ years of experience in sales
• strong relationship development and impeccable communication skills
• even-tempered with ability to continuously multi-task
• self-starter and able to work independently while balancing collaboration with a team
• strong organizational skills
• open availability to accommodate needs of the business
• ability to lift between 0-25 lbs. without assistance

experience in a luxury environment preferred

• Commission and bonus incentives based on sales performance
• Medical, Dental, Vision
• Life Insurance and Disability
• Paid time off (annual vacation of 15 days, 11 company holidays, 3 floating holidays, 2 wellbeing days, and sick & safe time)
• Paid Parental leave and transition time
• 401(k) and Roth Retirement plan with company matching and profit sharing
• various voluntary benefits such as flexible spending accounts, fitness reimbursement, voluntary life insurance
• Product discount and EAP resources
• Access to Calm App, Health Advocate, Family Building Support