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To maximize B2B sales using knowledge of IKEA range, local market, and customers. Support efficient work of the IKEA mechanical sales system to ensure the continued success of the IKEA concept.
Job Responsibility:
Strongly knowledge about IKEA products & services and support customers by providing clear & structured guides through B2B selling process
Understand competitive local markets analysis which helps to promote our products in ways that best show our competitive advantage to my customers
Analyze customers’ trends in order to predict and optimize current and future commercial opportunities
Support manager in executing department commercial plan, activities & promotions as well as support colleagues in your own department and in other areas of the store
Achieve sales target, understand department action plan and support the goals and targets i.e. daily & weekly sales target, impact of sales on the financial and costs reduction
Find new clients or new opportunities to generate sales
Maintain contact with all clients to ensure high levels of client satisfaction
Receives and resolves customer complaints and problems in a timely manner
Requirements:
Services oriented with a minimum of 2 years' experience in proactive outreach sales to professional customers, and a proven track record in interior, home furnishings or related industries
Positive personality, fair, honest, trustworthy with excellent interpersonal skills and strong commercially creativity
Ability to communicate confidently and clearly in English and Thai, proficiency in another language is an advantage
Passion and knowledge of home furnishing, interior design, retail and communications with IKEA identity
Good analytical and numerical skills, presentation and negotiation skills and decision-maker with good problem-solving experience
Ability to prioritize and organize work in order to making the most efficient use of resources available
Creative, commercial visual competence with a keen eye for aesthetics
Self-starting, self-reliant and motivated with a proven ability to work as part of a team as well as independently
Supportive to others, keen to share knowledge and learning with others in the organization, and to go the extra mile as part of an ambitious team
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