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Sales Specialist

atriaseniorliving.com Logo

Atria Senior Living

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Location:
United States , Phoenix

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Category:
Sales

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

The Sales Specialist is responsible for leasing units at their assigned community while acting as the Community’s Sales Director/Community Sales Manager. This individual travels throughout the Division and works in conjunction with the Executive Director/General Manager and Regional Vice President to drive sales. The Sales Specialist plays a key piece in the strategic importance of the Company’s success.

Job Responsibility:

  • Grow revenue and manage all aspects of sales in the community through designated sales activities
  • Act as the Community Sales Director/Community Sales Manager, leasing units at assigned community(s)
  • Conduct sales activities that meet or exceed Company standards
  • Make sales calls to potential residents, referral sources, and other resources
  • Respond to telephone inquiries, remotely and in real-time where possible, and conduct walk-in and scheduled tours with prospective residents or interested parties
  • Accurately track move-ins, move-outs, and quantity vs. quality of referral activity, determining appropriate follow-up actions
  • Accurately maintain the Organizational and Contact libraries in the community’s CRM database
  • Assist in maintaining and maximizing referral and lead generation service relationships like A Place for Mom and Caring.com
  • Develop and maintain relationships with any and all potential referral sources and conduct ongoing field visits
  • Qualify prospective residents, effectively matching our services to their needs, thus maximizing move-in potential
  • Assist the Executive Director/General Manager in ensuring that the community, including all available apartments, model apartments, common areas and grounds are staged, marketable and presentable
  • May be asked to train and coach new and existing Community Sales Directors/Community Sales Managers and their supporting staff to meet Company policies and sales standards
  • Assist and participate in conducting core Company sales training events and maximize techniques to grow census/revenue
  • Provide regional management with necessary paperwork and reports to actively monitor sales efforts
  • Work with the Executive Director/General Manager to facilitate training and continuous servicing for all community staff that may have occasion to field an inquiry call or conduct a walk-in or scheduled tour
  • Research and maintain current information on local competition and new services and competitors entering the marketplace
  • May be asked to work on special assignments with the Contact Center, working remotely or at the Support Center with website leads to create urgency and increase move-ins
  • Work on special projects as needed and/or assigned
  • May perform other duties as needed and/or assigned

Requirements:

  • Bachelor’s degree from a four (4) year college or university preferred
  • Two (2) or more years of related experience and/or training
  • Must possess strong customer service skills, basic financial knowledge of revenue and profitability, intermediate computer and electronic file management skills, and strong organizational skills, including the ability to follow-up, detail-oriented, and ability to multi-task
  • Must have the ability to maintain confidentiality
  • Excellent negotiation and sales skills, as well as strong communication skills. Both written and verbal
  • Demonstrated ability to maximize a community lead-base by closing sales and outproducing peers
  • Demonstrated ability to leverage and engage a community Department Director team and line staff to maximize sales
  • Able to work non-traditional hours as needed
  • May be required to travel up to 100% of the time on behalf of the Company
  • Must possess a valid driver’s license
  • Position requires driving responsibilities (may use Company provided vehicle and/or personal vehicle)
  • Must satisfactorily meet and be in compliance with Company motor vehicle policy standards and Travel Policy
  • Must successfully complete all Atria specified training programs
What we offer:
  • Competitive Pay
  • Paid Holidays & PTO
  • Comprehensive Health Plans
  • Career Advancement Opportunities
  • Tuition Reimbursement
  • Employee Loyalty Rewards Program
  • Retirement Savings Plan with Employer Match
  • Rewards & Recognition
  • Health & Safety

Additional Information:

Job Posted:
April 16, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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