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Marriott Bonvoy Logo Marriott Bonvoy · Sales

Sales Specialist

Senegal, Dakar Employment contract · Job Posted June 09, 2026
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Job Description

JOB SUMMARY Provides sales support to the Sales organization, as well as individual hotels. Serves a bench function to account for staffing changes resulting from turnover, leaves of absence, or extended vacation leave for property and sales executives. Supports sales for new hotel openings, renovation and repositioning and sales support for priority hotels identified by the regional team. Drives customer loyalty by delivering service excellence throughout each customer experience.

Job Responsibility

  • Provides sales support to the Sales organization, as well as individual hotels
  • Serves a bench function to account for staffing changes
  • Drives customer loyalty by delivering service excellence throughout each customer experience
  • Performs all duties of the Senior Sales Executive or Destination Sales Executive based on assignment due to absence/vacancy at the property
  • Achieves group revenue goals by responding to incoming group opportunities
  • Understands the overall market and knows how to sell against them
  • Closes the best opportunities for the property based on market conditions and property needs
  • Uses negotiating skills and creative selling abilities to close on business and negotiate contracts
  • Partners with Sales to identify new group/catering business and achieve personal and property revenue goals
  • Assists with selling, implementation and follow-through of group sales promotions
  • Attends pre- and post-convention meetings to understand group needs
  • Coordinates and executes all site inspections/visits on property
  • Provides coordination support for site inspections executed by on-property sales associates
  • Partners with account/selling manager to develop creative aspects of site visit
  • Gathers all important customer data from account/selling manager
  • Prepares all sales and operational staff for upcoming site inspections
  • Understands competitor’s strengths and weaknesses
  • Provides expert knowledge on local destination
  • Provides sales support for individual properties during pre-opening and renovation timelines
  • Coordinates with all sales channels to educate selling engines on property attributes and business needs
  • Verifies channels and websites are updated with accurate detail about the property
  • Provides other sales support as needed
  • Under direction of sales leadership, drives sales to identified property
  • Partners with Business Development and Sales team to pull-through local business
  • Coordinates with account executives to pull-through business
  • Understands competitive market and identifies share shift opportunities
  • Provides temporary support for account executives and senior account executives
  • Understands segment strategy and customer accounts to be covered
  • Executes strategy for assigned accounts
  • Retains, expands and grows account revenue of existing accounts
  • Maintains current business relationships for new business within accounts
  • Leverages appropriate corporate and market resources
  • Partners with Sales Team stakeholders to identify sales strategies
  • Maintains accurate and up-to-date customer, account and opportunity data
  • Performs other duties as assigned
  • Works collaboratively with off-property sales channels
  • Partners with Event Management and/or Operations
  • Serves the customer by understanding their needs
  • Gains understanding of the property’s primary target customer
  • Drives customer loyalty
  • Develops a close working relationship with operations

Requirements

  • High school diploma or GED
  • 4 years experience in the sales and marketing, guest services, front desk, or related professional area
  • 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major
  • 2 years experience in the sales and marketing or related professional area

Nice to have

  • University degree in Business Administration, Marketing, Hotel and Restaurant Management
  • Lodging sales experience
  • Account management experience
  • Multi-brand experience
  • Marriott sales systems experience (e.g. SFAWeb|CI , MRDW, MarRFP)
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