Sales specialist

To support Sales, Services, and application team in respective of their internal administration and to manage the Regional office. Processing orders from customers and resolving complaints •Advising customers on product shortages, expected delivery dates, price changes, etc. •Acting as liaison between customers, production and distribution departments •Selecting, managing and training on sales related systems & databases (e.g., CRM: customer relationship management systems, ETMS: electronic territory management systems, etc.) •Assisting sales teams with individual account and sales territory planning •Assisting sales teams with sales reporting A Team Leader (M2) supervises professional level employees (typically entry or experienced level) and may also supervise some para-professional employees. Responsibilities typically include: •Setting goals and objectives for team members for achievement of operational results. •Problems faced may be difficult but typically are not complex. •Ensures policies, practices and procedures are understood and followed by direct reports, customers and stakeholders.