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Sales Specialist

Dewolfe Place

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Location:
United States, Chicago

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Category:
Sales

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Contract Type:
Not provided

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Salary:

90000.00 - 100000.00 USD / Year

Job Description:

The sales specialist will support the regional director of sales, regional director of operations, and community executive directors by working with various Arvum communities in their efforts to achieve greater community occupancy and sales goals. The goal of this position is to support a community during an SLC vacancy and/or work with a community that has occupancy and census challenges to increase occupancy. This position will travel to Arvum Senior Living communities, as assigned, and work as needed. Assignments will vary in length and may be changed without notice.

Job Responsibility:

  • Responsible for census development through working support at the community level
  • Manage lead database through accurate data entry, report utilization, periodic database clean up
  • Understands key services and amenities along with levels of care/programs provided at the community
  • Complete daily internal sales activities by effectively converting inquiry calls to appointments, conducting quality tours
  • Distribute approved written marketing communication including notes, newsletters, promotional flyers, invitations and brochures
  • Provide accurate customer information, pricing, incentive information, and other information regarding new deposits
  • Ensure the community property and team members provide an outstanding first impression for prospects
  • Responds to walk in tours and phone inquiries immediately
  • Attends daily stand up and informs community team of daily appointments, events, and advertising
  • Completes a daily sales report with inquiry triage information and distributes to community team
  • Provide weekly and monthly data and forecast as requested
  • Conduct tours, luncheons or other strategies with prospective clients and prospective client groups
  • Conducts visits with prospects in their homes, hospitals or other healthcare facilities
  • Follow-up with inquiry calls and work sales activities and process for entire length of buying cycle
  • Documentation of weekly inventory of room availability and room readiness inventory
  • Assist with the processing of all required information necessary to complete a successful move-in
  • Coordinate with all departments to prepare for the new resident’s arrival
  • Coordinate with the other staff to ensure that apartments are prepared for new resident move-in and that model apartment(s) are available and ready to show
  • Coordinate with other team members’ special luncheons/tours, special events and promotions for community contact groups as appropriate
  • Evaluate and understand the competition and incorporate knowledge of competitor into sales strategy
  • Maintain the confidentiality of resident information
  • Encourage teamwork through cooperative interaction with co-workers and other departments
  • Support a positive and professional image through actions and dress
  • Responsible for completing pre-move in paperwork, coordinates with Department Heads to assure regulatory compliance
  • Other duties as assigned by Supervisor

Requirements:

  • Bachelor’s degree in Business Administration, Public Relations/Communications, Marketing or related field
  • At least three years’ experience in multi-community/regional sales manager role with supervisory experience
  • Three years minimum sales experience in senior living
  • Must be able to travel frequently
What we offer:
  • Medical
  • Dental
  • Vision
  • Life and disability insurances
  • Paid time off
  • Paid holidays
  • 401(k) plan with company match
  • Employee Assistance Program
  • Accident insurance policies

Additional Information:

Job Posted:
December 08, 2025

Employment Type:
Fulltime
Work Type:
Remote work
Job Link Share:
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