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At Fresenius Medical Care, we are the global leader in kidney care, committed to improving the lives of patients with chronic kidney disease. Our mission is to deliver high-quality, innovative products, services, and care across the entire healthcare journey. Within our Care Enablement segment, we develop and provide life-sustaining medical products, digital health solutions, and therapies that empower clinical teams and improve patient outcomes. Global Commercial, a function within Care Enablement, unites Sales, Marketing, Global Sales Excellence, and Global Technical Operations. This team delivers high-quality medical devices, technical services, and effective commercial strategies across global markets, advancing our mission to improve patient lives.
Job Responsibility:
Implement a sales strategy per account to maintain existing business and to develop new business opportunities
Work closely with the Sales Manager across the entire sales cycle to ensure customer outcomes and achieved
Increase customer base and market presence through establishing relationships with key opinion leaders, key influencers and decision makers
Provide targeted counselling and account information to the clinical and technical team as required
Track and report competitor activity within the assigned accounts
Maintain a high-profile presence in the marketplace through the creation of win-win solutions with customers which turn a sales relationship into a long-term business partnership
Managing the immediate post-purchase activities (checking order status, delivery, handle complaints etc) to ensure customer satisfaction
Provide appropriate clinical support activities such as in-servicing, installations, training & education as required etc
Support Sales Administration
Provide input to forecasting requirements, preparing annual sales budget
Establish sales objectives by creating a sales plan and quota for the region in support of national objectives
Prepare and present customer offerings, quotes, tenders, re-orders and any other related business requirement
Act as a key member of the team
Update clinical knowledge by participating in educational opportunities
reading professional publications
maintaining professional networks
Promoting a team culture by assisting others during periods of high workloads, leave or absence so that overall objectives can be met
Provide input and support to marketing programs as required
Maintaining team communication
Undertaking other tasks as required
Where appropriate, become involved in FME activities including attendance at staff meetings and involvement in company or employee events
Other projects those may assign by Direct Superior
Obey the health and safety guideline as per guided by Crisis Management team when doing his/her job inside or outside the organization
Obey the Fresenius Medical Care Compliance and Company Regulation
Requirements:
Min. Bachelor degree of Business Administration/Engineering or other related field
Dialysis experience - highly desirable, or Healthcare business experience from Multinational Company
3 years + Account Management or Business Development experience preferred
Highly developed interpersonal & influencing skills
Entrepreneurial, adaptive, highly motivated, independent, commercially adept, articulate and confident
Skills across most Windows applications including Word, Excel, and PowerPoint
Demonstrable track record of success in medical sales – desirable
Ability to develop and implement business plans within the region
Ability to provide an out of hours service
Ability to attend meetings or conferences outside Dhaka from time to time which may be inclusive of weekend
Nice to have:
Dialysis experience
Demonstrable track record of success in medical sales
What we offer:
Individual opportunities for self-determined career planning and professional development
A corporate culture in which there is enough room for innovative thinking - to find the best solution together, not the quickest one
A large number of committed people with a wide range of skills, talents and experience
The benefits of a successful global corporation with the collegial culture of a medium-sized company