Sales Specialist San Sebastián

• Welcome and engage every customer and provide the best customer experience, with the goal of developing long term relationships and foster brand loyalty
• Assist all walk-ins & customers with appointments that arrive at the showroom
• Provide support face-to-face, over the phone and via email to better help customers understand the benefits of Cosentino brand
• Develop and build relationships with design firms in the area. Manage the relationship through face-to-face visits outside of the showroom and generate sales through them according to the sales goals assigned to the position
• Support the sales team by preparing sample shipments for customers and end users, checking stock for materials when requested, as well as highlighting possible stock issues that may arise to help them achieve and exceed sales targets
• Work with the City Manager and Showroom Managers to increase traffic within the City Center and leads
• Register visits and leads in SalesForce
• Filter the leads of the City Center via phone call and only forward the ones with potential
• Organize and plan events in advance, coordinating content and making sure we have qualified attendees
• Responsible for execution of events: invitations, catering, logistics, publicity, mailing
• Ensure daily entry of all customer visits in Salesforce
• Ensure the showroom is always in perfect condition: this includes, but not limited to the cleanliness of all furniture, equipment, supplies and placing marketing materials
• Manage and maintain the showroom: this includes ordering and stocking supplies needed, maintaining equipment, placing marketing materials, attending visitors daily and during events
• Manage the administrative tasks required for suppliers

• 2+ experience in sales
• 1+ experience in a retail showroom environment providing excellent customer service with a proven success track record generating leads and converting those leads into sales
• Preferably 2+ experience in interior design industry
• Proven Success in Sales, Marketing and Customer Service
• High School Diploma or GED

• Knowledge of the building or decoration market
• bachelor’s degree in interior design, architecture or similar

A great experience to grow in a key position for us in Cosentino