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Sales Specialist - Fine Jewelry/Watches

United States, New York 26.51 - 29.30 USD / Hour · Job Posted March 05, 2026
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Job Description

The primary responsibilities of a Sales Specialist are to achieve selling and customer service objectives while adhering to the operational asset protection standards of the boutique. This position will report to the Assistant Manager and will work collaboratively with the sales team and selling support teams to support the client experience in a fast-paced, luxury environment.

Job Responsibility

  • Accountable for meeting monthly and annual individual sales goals while working as part of a team for the boutique to achieve its collective target
  • Organize and prioritize the selling floor to support the sales effort and overall customer experience
  • Ensure all items are stored at all times
  • Maintain selling floor to meet standards
  • Provides assistance as needed in inventory preparation
  • Responsible for processing and ensuring the accuracy of all transactions including receipts, CRM files, and the administrative support of after sales service when needed
  • Partners with management on POS decisions and communicates discrepancies
  • Maintain cleanliness and organization of workstation at all times
  • Responsible for complying with all asset protection procedures
  • Practice appropriate AP techniques and follows all guidelines for key control and merchandise security
  • Properly prepares for physical inventory and participates in monthly cycle counts
  • Consistently provide high levels of service to our clients within the Hermès standard of service

Requirements

  • 2+ years of experience in sales
  • experience in a luxury environment preferred
  • Strong relationship development and impeccable communication skills
  • Even-tempered with ability to continuously multi-task
  • Self-starter and able to work independently while balancing collaboration with a team
  • Strong organizational skills
  • Open availability to accommodate needs of the business
  • Ability to lift between 0-25 lbs. without assistance

Nice to have

experience in a luxury environment preferred

What we offer

  • Commission and bonus incentives based on sales performance
  • Medical, Dental, Vision
  • Life Insurance and Disability
  • Paid time off (15 vacation days, 11 company holidays, 3 floating holidays, 2 wellbeing days, and sick & safe time)
  • Paid Parental Leave and Transition Time
  • 401(k) and Roth Retirement Plan with company matching and profit sharing
  • Various voluntary benefits (e.g., flexible spending accounts, fitness reimbursement, voluntary life insurance)
  • Product discount and EAP resources
  • Access to Calm App, Health Advocate, Family Building Support, and more

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