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The Sales Specialist at NTT DATA will focus on technology sales and solution selling, ensuring customers realize the full value of their software and services. This role requires strong stakeholder management and lifecycle management skills. Candidates should have a customer-centric mindset and experience in driving adoption strategies. The position offers a hybrid working environment and opportunities for professional growth.
Job Responsibility:
Own the positioning of NTT DATA Software & Services
Build a strong, credible narrative around SDI Services (Plus & Premium) and our attach services
Clearly explain how our offer compares to vendor offerings and where NTT DATA adds value beyond “standard vendor support”
Develop customer-ready value stories that highlight outcomes, not only features (SLA/ULA/VLA approach)
Be proactive on End of Sale / End of Life / End of Support topics using lifecycle insights and dashboards
Help customers plan “what next” (refresh, migration, standardization) before risks materialize
Ensure adoption & value realization
Ensure customers adopt the features they are paying for, reducing “shelfware” and increasing ROI
Use Technology Adoption Insights and recommendations to move customers toward higher usage maturity
Strengthen EA & license lifecycle conversations
Support customers on license visibility, compliance, utilization, and optimization via our Digital Wallet
Guide customers across EA lifecycle management and identify optimization or migration opportunities
Promote the NTT DATA platform experience
Showcase the value of our NTT DATA Services Portal: unified visibility, dashboards, ticketing insights, license/EA insights, lifecycle and adoption reporting
Turn platform insights into structured customer conversations, governance and next best actions
Requirements:
Strong experience in technology sales / solution selling / customer value selling (software, services, managed services, support, subscriptions)
Ability to compare solutions, articulate differentiation, and explain value against vendors & competitors
Comfort with lifecycle conversations (EoS/EoL/EoX), risk mitigation, roadmap discussions
Customer-centric mindset: you focus on adoption, outcomes, and ROI—not just closing a deal