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Sales Specialist – Software & Services

Belgium, Diegem · Job Posted April 20, 2026
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Job Description

The Sales Specialist at NTT DATA will focus on technology sales and solution selling, ensuring customers realize the full value of their software and services. This role requires strong stakeholder management and lifecycle management skills. Candidates should have a customer-centric mindset and experience in driving adoption strategies. The position offers a hybrid working environment and opportunities for professional growth.

Job Responsibility

  • Own the positioning of NTT DATA Software & Services
  • Build a strong, credible narrative around SDI Services (Plus & Premium) and our attach services
  • Clearly explain how our offer compares to vendor offerings and where NTT DATA adds value beyond “standard vendor support”
  • Develop customer-ready value stories that highlight outcomes, not only features (SLA/ULA/VLA approach)
  • Drive proactive lifecycle management (EoS/EoL/EoX)
  • Be proactive on End of Sale / End of Life / End of Support topics using lifecycle insights and dashboards
  • Help customers plan “what next” (refresh, migration, standardization) before risks materialize
  • Ensure adoption & value realization
  • Ensure customers adopt the features they are paying for, reducing “shelfware” and increasing ROI
  • Use Technology Adoption Insights and recommendations to move customers toward higher usage maturity
  • Strengthen EA & license lifecycle conversations
  • Support customers on license visibility, compliance, utilization, and optimization via our Digital Wallet
  • Guide customers across EA lifecycle management and identify optimization or migration opportunities
  • Promote the NTT DATA platform experience
  • Showcase the value of our NTT DATA Services Portal: unified visibility, dashboards, ticketing insights, license/EA insights, lifecycle and adoption reporting
  • Turn platform insights into structured customer conversations, governance and next best actions

Requirements

  • Strong experience in technology sales / solution selling / customer value selling (software, services, managed services, support, subscriptions)
  • Ability to compare solutions, articulate differentiation, and explain value against vendors & competitors
  • Comfort with lifecycle conversations (EoS/EoL/EoX), risk mitigation, roadmap discussions
  • Customer-centric mindset: you focus on adoption, outcomes, and ROI—not just closing a deal
  • Strong stakeholder management (sales teams, architects, delivery, vendors, customer IT leadership)

Nice to have

  • Knowledge of Enterprise Agreements (EA) and software licensing models (subscription/perpetual)
  • Familiarity with multi-vendor environments and the challenges of operational complexity
  • Experience selling value-added services: lifecycle planning, adoption programs, platform-enabled services

What we offer

  • Contract of unlimited duration
  • Commissions plan
  • Lunch vouchers
  • Forfaitary compensation for professional costs
  • Company car or Mobility budget
  • Hospitalisation insurance and ambulant care at premium level
  • Group and disability insurance
  • Possibility to order a lease bike
  • 31 days of holiday plus seniority days
  • Data and voice subscription + contribution for a smartphone device
  • Contribution for internet at home
  • Contribution for IT equipment
  • Private use of your NTT laptop

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