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Sales Solution Engineer

South Africa · Job Posted January 08, 2026
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Job Description

At Paymentology, we’re redefining what’s possible in the payments space. As the first truly global issuer-processor, we give banks and fintechs the technology and talent to launch and manage Mastercard and Visa cards at scale – across more than 60 countries. Our advanced, multi-cloud platform delivers real-time data, unmatched scalability, and the flexibility of shared or dedicated processing instances. It’s this global reach and innovation that sets us apart. We’re looking for a Sales Solutions Engineer to drive Paymentology’s technical and commercial success by delivering market-fit, client-aligned solutions. This role is critical to new client acquisition and existing client growth, combining deep technical expertise, regional market knowledge, and strong pre-sales capability to design scalable solutions and support long-term client success.

Job Responsibility

  • Lead technical discovery sessions to understand client ambitions, requirements, and buying criteria
  • Own demo preparation and execution, tailoring scenarios to client use cases
  • Develop high-quality proposals that showcase Paymentology’s strengths
  • Manage technical RFP responses, coordinating closely with Product, Technology, and Compliance teams
  • Provide regional expertise on compliance, domestic switch integrations, and on-soil processing requirements
  • Define standard deal structures, escalating exceptions to the Deal Committee
  • Track capability gaps and analyse lost deals
  • Design high-level technical solutions that define integrations, workflows, and system alignment
  • Ensure proposed solutions meet regional compliance and infrastructure requirements
  • Identify deviations from standard solutions and secure appropriate approvals
  • Deliver structured implementation plans
  • Partner with Account Management to identify expansion opportunities
  • Provide regional guidance to help clients scale effectively
  • Deliver workshops, training sessions, and enablement initiatives
  • Resolve post-implementation technical escalations
  • Own and manage technical RFP processes across Product, Technology, and Compliance teams
  • Maintain clarity on standard deal constructs and manage escalation of non-standard requirements
  • Track capability gaps and lost opportunities, building business cases for product improvements
  • Keep regional documentation and insights up to date

Requirements

  • Strong technical acumen with experience in solution architecture, integrations, and API-based platforms
  • Excellent communication skills with the ability to translate complex technical concepts for technical and non-technical audiences
  • Proven experience in technical pre-sales, including discovery sessions, RFP responses, and proposal development
  • Deep understanding of regional compliance and market requirements within financial technology
  • Ability to balance standardisation and customisation to deliver scalable, repeatable solutions
  • Strong analytical and problem-solving skills with a structured approach to capability gap analysis
  • Self-motivated and adaptable, thriving in a fast-paced, cross-functional environment
  • Minimum 5 years’ experience in solutions engineering, technical pre-sales, or solution architecture, ideally within fintech or payments

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