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Paragon Recruitment Limited · Customer Service

Sales & Service Coordinator

New Zealand, Auckland · Job Posted June 02, 2026

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Job Description

Are you highly organised and great at keeping jobs moving while supporting customers and trades? This 12-month contract is the perfect opportunity to join a supportive team, help improve systems... As their Sales & Service Coordinator, you'll be at the centre of the operation, helping keep jobs moving, customers informed, and technicians productive.

Job Responsibility

Scheduling and coordinating service and maintenance work
Managing workflow and job progress from booking through to completion
Acting as a key point of contact for customers and field technicians
Supporting quotations, administration and job reporting
Helping identify opportunities to improve processes and efficiency
Working alongside the team as they introduce new systems, technology and AI-driven tools

Requirements

Strong organisational and multitasking skills
The ability to think on your feet and solve problems
Confidence working with technology and learning new systems
Experience with Simpro (highly regarded)
Experience within trades, maintenance, construction or service-based industries
Excellent communication skills and a customer-first approach
A positive attitude and willingness to pitch in wherever needed

Nice to have

Experience with Simpro

What we offer

Great team to be part of
Awesome culture
Exposure to new technology and AI initiatives
Supportive, down-to-earth team environment
12-month fixed term contract with great security over the holiday period

Paragon Recruitment Limited - All Job Offers

Auckland

Sales & Service Coordinator

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