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Sales & service associate

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Goldfish Swim School

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Location:
United States , Needham

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Category:

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Contract Type:
Not provided

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Salary:

17.00 - 19.00 USD / Hour

Job Description:

Goldfish Swim School is hiring Sales & Service Associates to support our mission of teaching life-saving water safety skills while delivering a GOLDEN experience for families. This role is ideal for friendly, organized, and reliable candidates who enjoy working with people and are seeking opportunities to grow within a mission-driven team.

Job Responsibility:

  • Greet and assist families in person, over the phone, and via email/text
  • Educate families on Goldfish programs, scheduling, and enrollment options
  • Complete registration, billing tasks, and daily reports accurately
  • Maintain a welcoming front desk environment and support daily facility operations
  • Collaborate with pool deck team to ensure a smooth swimming experience

Requirements:

  • Must be at least 16 years old
  • Strong communication, organization, customer service skills and reliability
  • Must be comfortable working with computers and web-based systems
  • Able to learn new technology quickly and navigate Google Workspace platforms
  • Sales, customer service, childcare or hospitality experience preferred
  • Swim Instructor training and Lifeguard certification required as part of the role

Nice to have:

Sales, customer service, childcare or hospitality experience preferred

What we offer:
  • Opportunity for advancement
  • Training & development
  • Paid training provided
  • Opportunities for internal promotions and leadership growth
  • Opportunities to play a role in both the dry side and wet side of Goldfish Swim School
  • Flexible Schedules
  • All Are Welcome
  • Make Waves...In Your Community
  • Make Waves...In Your Career
  • High Fives & Tropical Vibes!
  • Going for Gold!
  • Grow with Goldfish

Additional Information:

Job Posted:
March 20, 2026

Employment Type:
Parttime
Work Type:
On-site work
Job Link Share:

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