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CommerceNext, the community, event series and conference for retail, ecommerce and technology professionals, is hiring a Sales & Rev Ops Manager. We are seeking an experienced sales operations lead to help us scale and optimize our event sales processes. The ideal candidate brings strong experience in account management, revenue operations, a deep understanding of pipeline management, and proven success in developing and coaching sales teams. CommerceNext is part of CloserStillMedia, the largest global ecommerce events portfolio with presence in North America, Europe and Asia. This is an important role with tremendous growth opportunities as our business rapidly scales.
Job Responsibility:
Own and manage a sales territory—responsible for individual quota
Oversee pipeline health, sales pacing, and forecasting to ensure accurate and predictable revenue delivery
Create and maintain sales reports and dashboards to track performance metrics
Lead initiatives to improve data quality, governance, and visibility across all revenue systems
Analyze sales data to identify trends, opportunities and areas for improvement
Drive sales productivity by streamlining workflows, automating repetitive tasks, and providing tools and training to improve efficiency
Introduce new sponsorship formats, packages, and pricing strategies to maintain competitiveness
Support P&L management
including budgeting, financial and sales reporting, expense control, and ROI analysis for sales investments
Maintain a pulse on industry trends and competitor offerings to ensure sponsorship opportunities remain relevant, appealing, and competitive
Keep a strong focus on sponsor satisfaction by monitoring NPS and other feedback, ensuring deliverables are met and partnerships deliver clear value
Collaborate with sponsor marketing on campaigns and messaging tailored to target audiences
Requirements:
3-4 years of sales and operations experience, ideally within events, media, retail, or SaaS
Strong background in revenue operations, pipeline management, forecasting, and budgeting
Demonstrated ability to support P&L management and partner with Senior Leadership and Finance on business planning
Savvy in CRM systems, sales tech stack, and analytics
Strategic thinker with strong execution skills, able to thrive in a fast-paced, growth-oriented environment