Sales & Reservations Intern Job at 360 Resourcing Solutions (Amsterdam)

Sales & Reservations Intern

Come join our team at Moxy and Residence Inn Houthavens Amsterdam, part of Marri...

Location

Netherlands , Amsterdam

Salary:

650.00 EUR / Month

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Strong communication skills written & verbal in English
Dutch is a plus
Service-minded, detail-oriented, and organized
Able to work both independently and as part of a team
Comfortable using Microsoft Office
experience with Opera or MARSHA is a plus
Positive energy and a hands-on attitude
Proactive, eager to learn, and always looking for opportunities to improve
Representative and confident when interacting with guests, clients, and partners

Job Responsibility

Assist the Sales Manager with day-to-day sales tasks
Join sales conversations and activities in the hotel, as well as client visits and company meetings
Participate in fairs, trade shows, and other sales-related events
Assist with processing individual and group reservations via phone, email, and online platforms (including Marriott systems)
Support the Reservations & Events team in planning and organizing meetings, events, and group stays
Communicate with Accounts, guests and clients to confirm details and special requests
Prepare event orders, rooming lists, and billing instructions
Ensure accurate data entry in systems like Opera and MARSHA
Coordinate with departments such as Front Office and Food & Beverage to deliver exceptional service
Participate in internal meetings and contribute your ideas to improve the guest journey

What we offer

Free Parking
Hotel Discounts
Hands-on experience in Sales and Reservations within a dual-branded international hotel
Insight into Marriott’s systems and global standards
Direct experience and one-to-one learning from our Sales Manager and commercial team
Free use of the Moxy Gym
Cycas smiles Reward & Celebration program
Growth opportunities within your hotel & Cycas
Cycas Savings: many discounts on a variation of online web shops
Being part of a fast-growing hospitality company

Fulltime

Reservations Sales Specialist

The Reservations Sales Specialist is responsible for selling and coordinating re...

Location

United States , Palm Beach

Salary:

Not provided

Four Seasons

Expiration Date

Until further notice

Requirements

Fluency in English (reading, writing, and speaking)
3+ years of experience in luxury hotel sales, reservations, or operations preferred
Proven ability to drive sales conversions and maximize revenue opportunities
Strong analytical, organizational, and multitasking skills
Excellent interpersonal and communication skills
Ability to prioritize tasks and follow up with a strong sense of urgency
Strong computer proficiency, including Microsoft Office and Opera PMS
Ability to learn and navigate multiple systems and platforms
Strong attention to detail and accuracy
Ability to adapt in a fast-paced, dynamic environment

Job Responsibility

Capture and convert reservation inquiries across multiple channels, including phone, email, web, and internal requests
Coordinate and confirm bookings for rooms, suites, residences, spa, dining, and additional revenue opportunities
Provide exceptional, personalized service to guests, travel advisors, and internal stakeholders
Manage chat communication platforms, responding to guest inquiries in a timely and professional manner
Handle guest requests, special accommodations, and resolve concerns in line with Four Seasons standards
Complete pre-arrival processes, including confirming reservations, billing details, and waitlisted services
Support cross-functional teams such as Group Reservations and Guest Recognition as needed
Assist with PBX call handling, including routing, messaging, and guest communication
Manage and respond to internal service requests (HOTSOS) and coordinate with operational departments
Maintain accurate records and data within reservation and property systems

What we offer

Competitive salary, wages, and a comprehensive benefits package
Complimentary employee benefits after one year of service
401(k) Retirement Plan with company match
Excellent training and development opportunities
Employee discount for stays at any Four Seasons worldwide
Complimentary dry cleaning for employee uniforms
Complimentary employee meals

Fulltime

Reservations Intern

Four Seasons Hotel Milan is currently looking for candidates interested in a 6-m...

Location

Italy , Milan

Salary:

Not provided

Four Seasons

Expiration Date

Until further notice

Requirements

A genuine passion for the hospitality industry
a natural talent for ensuring our guests feel at home
attention to detail
strong interpersonal and communication skills
the ability to multi-task with excellent organizational skills
be a team player
bring your personal touch and energy to our guest experiences
must possess legal right to work in Italy at the time of application

Job Responsibility

Learn different aspects of the Reservations Department and Switch board
learn how to address different types of requests
assist reservations team with delivering the highest levels of service excellence through different channels: via phone, email and FS chat interaction
gain revenue and strategic knowledge working in close contact with Revenue and Sales Department
be exposed to a luxury environment and learn how to deal with different partners
welcome and acknowledge all guests according to company standards and procedures

What we offer

Monthly allowance and a comprehensive benefits package
Excellent Training and Development opportunities
Complimentary Dry Cleaning for business clothes
Complimentary Employee Meals
Employee Experience initiatives: from annual themed employee party to many ESG events throughout the year
Opportunities to build a successful career with global potential

Fulltime

Reservations Sales Specialist

The Reservations Sales Specialist position is responsible for selling a cluster ...

Location

United States of America , Palm Beach

Salary:

Not provided

Four Seasons

Expiration Date

Until further notice

Requirements

Must be fluent in reading, writing and spoken English
Must be able to analyze guest situations and make suggestions that meets and exceeds the guest’s expectations of the hotel
Ability to analyze, prioritizes, organize, multi-task and follow up with a strong sense of urgency
Excellent interpersonal, typing and communication skills, as well as a positive attitude
Strong working knowledge of computers including but not limited to Microsoft Office and Opera PMS
Skills and ability to learn and master multiple software systems
Luxury hotel Sales and/or Operations background preferred (minimum of 3 years)
Proven sales conversion track record a plus

Job Responsibility

Capture sales from in-coming Reservation calls (Rooms, Spa, Dining, Watersports, etc.) and coordinate details of each booking following all reservation standards, processes, and procedures
Receive and answer all Web, e-mail, WRO, Trust, Internal Sales & Executive Office, FIT and Wholesale ResCom, confirming and corresponding as needed
Answer incoming PBX calls in an efficient and friendly manner, using guest names when possible and routing calls to proper extensions following proper transfer and hold procedures
Manage Four Seasons chat, responding to requests in a timely manner and assisting in connecting guests with necessary departments
Handles all guest inquiries and interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible
resolves guest complaints in accordance with Four Seasons policy and keep supervisors informed of potential problems for corrective action
Complete pre-arrival reservation detail process including but not limited to
confirming billing and non-guaranteed ResCom, dinner ResCom, spa ResCom and waitlisted ResCom
Support Group Room Coordinator and Guest Recognition Specialist as needed
Accepts and delivers wake up calls, messages, and faxes in a timely manner

What we offer

Competitive salary, wages, and a comprehensive benefits package
Complimentary employee benefits after one year of service
401(k) Retirement Plan and Company Match
Excellent Training and Development opportunities
Employee Discount for stays at any Four Seasons worldwide
Complimentary Dry Cleaning for Employee Uniforms
Complimentary Employee Meals

Fulltime

Reservations Intern

Four Seasons Hotel Milan is currently looking for candidates interested in a 6-m...

Location

Italy , Milano

Salary:

Not provided

Four Seasons

Expiration Date

Until further notice

Requirements

A genuine passion for the hospitality industry
A natural talent for ensuring guests feel at home
Attention to detail
Strong interpersonal and communication skills
Ability to multi-task with excellent organizational skills
Be a team player
Bring personal touch and energy to guest experiences
Possess legal right to work in Italy at the time of application

Job Responsibility

Learn different aspects of the Reservations Department and Switch board
Learn how to address different types of requests
Assist reservations team with delivering the highest levels of service excellence via phone, email and FS chat interaction
Gain revenue and strategic knowledge working in close contact with our Revenue and Sales Department
Learn how to deal with different partners
Welcome and acknowledge all guests according to company standards and procedures

What we offer

Monthly allowance and a comprehensive benefits package
Excellent Training and Development opportunities
Complimentary Dry Cleaning for business clothes
Complimentary Employee Meals
Employee Experience initiatives: from annual themed employee party to many ESG events throughout the year
Opportunities to build a successful career with global potential

Fulltime

Culture & Entertainment Executive

Contact appropriate individual or department (e.g., Sales, Data Administration, ...

Location

Turkey , Bodrum

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school diploma or G.E.D. equivalent
At least 2 years of related work experience

Job Responsibility

Contact appropriate individual or department as necessary to resolve guest calls, requests, or problems
Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott, including up-selling
Determine and give complimentaries to guests as gifts for their patronage
Promote awareness of brand image internally and externally
Process requests for redeeming Marriott Rewards points
Process all reservation requests, changes, and cancellations received by phone, fax, or mail
Enter Marriott Rewards information into appropriate software when taking guest reservations
Answer, record, and process all guest calls, requests, questions, or concerns
Perform general office duties to support Sales & Marketing
Assist management in training and motivating employees

Fulltime

New

Events & Group Sales Manager

The Events & Group Sales Manager will be a crucial, dual-focused role. The main ...

Location

South Africa , Cape Town

Salary:

35000.00 ZAR / Month

Time Out Group Plc

Expiration Date

Until further notice

Requirements

A minimum of 3 to 5 years of progressive experience in a similar sales, events, and/or operations management position
Exceptional verbal and written communication skills with a proven ability to interact professionally and positively with clients, employees, and third parties
Solid mathematical skills, including proficiency in basic arithmetic, budgeting, understanding profit/loss concepts, percentages, and variance analysis
Demonstrated ability to motivate and train staff, maintain team cohesion, and lead by example during operations
Proven ability to remain calm, courteous, and professional under pressure, with strong reasoning skills, good judgment, and the capacity to analyze and resolve operational and client issues effectively
Must be available and willing to work a flexible schedule, including days, evenings, weekends, and/or holidays
A strong understanding of the restaurant/food service industry and the local corporate/events market is highly advantageous
Food Safety Certification Level 1
Serving it Right Certification

Job Responsibility

Drive and manage corporate group sales to meet and exceed targets
Provide essential support and leadership in daily operations management and event coordination
Achieve and surpass annual sales targets across food, beverage, and room rental fees
Generate, prepare, and present comprehensive proposals, sales contracts, and coordinate site inspection visits
Develop strategic action plans to effectively sell corporate event spaces
Proactively identify and develop new markets and revenue streams
Work strategically with diverse business segments
Contribute to updating budget forecasting processes and provide requested sales reports and analytics
Serve as the primary point of contact for group reservation and event inquiries
Coordinate, finalize, and communicate event and reservation details to internal departments

What we offer

Competitive holiday
An extra day Birthday leave
Complimentary tickets to events and shows
Staff socials & happy hours
Hybrid working
Electric Car Scheme
Enhanced Maternity

Fulltime

New

Guest Experience & Reservation Specialist - Principessa Forte dei Marmi

We are looking for a Guest Experience & Reservations Specialist to deliver excep...

Location

Italy , Forte dei Marmi

Salary:

23890.00 - 26000.00 EUR / Year

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

Previous experience in Guest Experience, Front Office, Reservations, or similar roles within the hospitality industry
Excellent command of English and Italian, both written and spoken
Strong customer-service mindset and passion for hospitality
Excellent interpersonal and communication skills
Strong organizational skills with the ability to manage multiple priorities effectively
Proven problem-solving abilities and confidence in handling guest requests and complaints
Ability to work collaboratively across different departments in a fast-paced environment
Proficiency in Microsoft Office and hotel management/reservation systems
Flexible, detail-oriented, and committed to delivering exceptional guest experiences.

Job Responsibility

Welcome and assist guests throughout their stay, ensuring a personalized, attentive, and memorable experience
Promote the hotel, Marriott services, and local experiences by providing recommendations, directions, and tailored information to guests
Handle guest requests and support the resolution of complaints or service-related issues, ensuring high levels of guest satisfaction
Support Front Office operations, including check-in and check-out procedures, and assist with the management of internal and external telephone communications
Liaise with all hotel departments to ensure a smooth and coordinated guest experience
Manage, monitor, and process individual reservations received through various distribution channels and market segments
Present company programs, services, and offerings to guests via telephone and other communication channels
Conduct market analysis, support yielding activities, and prepare customized quotations
Manage allotments and apply contractual conditions related to Corporate, FIT, and other business segments
Work closely with the Sales & Marketing, Front Office, Call Center, and Finance teams, as well as all departments involved in the reservation process, to ensure operational excellence and outstanding guest service

Fulltime

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Sales & Reservations Intern

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