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Come join our team at Moxy and Residence Inn Houthavens Amsterdam, part of Marriott Hotels & Resorts, as a Sales & Reservations Intern, where no two days are the same! Welcome to the dual-branded Moxy and Residence Inn—two vibrant brands under one roof in the creative and ever-evolving Houthavens district. As a Sales & Reservations Intern, you will become part of our small but mighty commercial team. You will support the reservations process, assist the Sales Manager with daily tasks, and help ensure our guests, clients, and partners enjoy seamless experience; from their first email or call all the way to check-out.
Job Responsibility:
Assist the Sales Manager with day-to-day sales tasks
Join sales conversations and activities in the hotel, as well as client visits and company meetings
Participate in fairs, trade shows, and other sales-related events
Assist with processing individual and group reservations via phone, email, and online platforms (including Marriott systems)
Support the Reservations & Events team in planning and organizing meetings, events, and group stays
Communicate with Accounts, guests and clients to confirm details and special requests
Prepare event orders, rooming lists, and billing instructions
Ensure accurate data entry in systems like Opera and MARSHA
Coordinate with departments such as Front Office and Food & Beverage to deliver exceptional service
Participate in internal meetings and contribute your ideas to improve the guest journey
Requirements:
Strong communication skills written & verbal in English
Dutch is a plus
Service-minded, detail-oriented, and organized
Able to work both independently and as part of a team
Comfortable using Microsoft Office
experience with Opera or MARSHA is a plus
Positive energy and a hands-on attitude
Proactive, eager to learn, and always looking for opportunities to improve
Representative and confident when interacting with guests, clients, and partners
Nice to have:
Dutch language skills
Experience with Opera or MARSHA
What we offer:
Free Parking
Hotel Discounts
Hands-on experience in Sales and Reservations within a dual-branded international hotel
Insight into Marriott’s systems and global standards
Direct experience and one-to-one learning from our Sales Manager and commercial team
Free use of the Moxy Gym
Cycas smiles Reward & Celebration program
Growth opportunities within your hotel & Cycas
Cycas Savings: many discounts on a variation of online web shops
Being part of a fast-growing hospitality company
Cycas employee and friends & family rate at all hotels within the portfolio
Marriott employee and friends & family rate with more than 8,000 hotels in over 100 countries
50% discount on food & beverage at most of the Cycas properties