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We have an exciting opportunity for an enthusiastic and customer-focused administrator with excellent organisational skills to join our Sales team, within a fast-paced Industry. Full time position. Reports To: Sales & Business Development Manager. Date: January 2025.
Job Responsibility:
First point of contact for the Air Heater Team, to offer full cover when Sales Team are travelling and to cover Maternity Leave
To learn and fully understand the Standard Product portfolio of air heaters and controls
Maintain and update the CRM database (Microsoft Dynamics AX)
Receive, analyse, and acknowledge sales enquiries, including verification of client details and obtaining any other applicable information either by telephone or email
Generating standard product quotations as required
To understand our internal proposal programme, costing special designs and heating calculations (room sizing and enclosures and cabinet heating)
Follow up quotation status with customers from various reports
Preparing and emailing any documentation/certification requirements to customers
Ensure all quotations meet customer requirements/project specifications, and comply with all Exheat specifications and regulations
Stock code creation and updates
General office duties and supporting the full Sales team, including holiday cover for Order Processing
Monthly reporting issued to full sales team
Some progression available to support Immersion Heater team after
Requirements:
Must be organised, friendly and helpful
Excellent communication skills and computer literate
Flexible and able to prioritise a changing to do list
Should be trustworthy and reliable and happy to work in a team environment
Must have good analytical skills
A minimum of 4 GCSE's or equivalent in English and Maths
A minimum of 3 years Sales experience, with order processing and/or generating proposals/quotations experience
Full driving licence
Nice to have:
Foreign languages would be an advantage
What we offer:
20 days annual leave per year (plus bank holidays) with 1 day accrued each 2 years of service to a max of 25 days
Pension scheme
Formalised sick scheme (using the Bradford Factor)
Cycle to Work Scheme
Access to a suite of learning & development opportunities