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We are looking for a proactive and customer-focused Sales Progressor to take ownership of progressing new build shared ownership and outright sales from reservation through to exchange and completion. This is a key role within Hyde New Homes, ensuring that transactions move efficiently, risks are mitigated, and customers receive a seamless, high-quality experience throughout the sales journey. You will play a critical role in helping us meet sales targets, achieve programme deadlines, and maximise income by ensuring homes are progressed and completed within agreed timeframes.
Job Responsibility:
Manage property sales from reservation through to exchange and completion
Proactively manage a sales pipeline, ensuring targets and timelines are met
Deliver a responsive, customer-focused service, resolving issues efficiently
Liaise with solicitors, agents, financial advisors and purchasers to progress sales
Work closely with internal teams to support smooth delivery and completions
Ensure sales and legal documentation is accurate and issued on time
Maintain CRM systems and trackers with accurate, up-to-date information
Produce KPI reports, sales forecasts and scheme performance updates
Monitor scheme surplus against appraisals and escalate risks as needed
Support viewings, open days and completions when required
Process reservation payments and coordinate with Finance and external partners
Requirements:
Experience in sales progression, conveyancing or property sales support
Knowledge of shared ownership or new-build sales processes (desirable)
Ability to manage multiple transactions in a fast-paced environment
Strong communication and stakeholder management skills