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Executes operational activities related to quote, price, configuration, deal registration, order management process, invoicing, and contract life-cycle management to ensure that sales orders are successfully completed from quote to delivery and credited appropriately assigned for sales compensation. Produces deal documentation and configures systems to reflect ordering processes. Generates invoices and client billing in accordance with service and product agreements. Records, updates and validates customer and deal information in systems produces reports and analyses of sales processing activities.
Job Responsibility:
Process and manage customer purchase orders, including order booking, order entry, order processing, and invoicing
Monitor the order lifecycle from receipt through shipment and/or invoicing
Proactively follow up on delayed or pending orders, identifying issues and coordinating resolutions
Organize and maintain accurate records related to purchase orders
Monitor operational email inboxes and ensure timely follow-up on order-related requests
Track and confirm that orders are released, shipped, and/or invoiced according to established timelines
Support system reconciliation activities during month-end close
Requirements:
Bachelor's degree in Business Management or equivalent
Typically 2-4 years experience
English communication skills
Basic understanding of business and sales processing tools, systems and practices
Good analytical, statistics and problem solving skills