Sales Order Processing Administrator Job at Office Angels (Livingston)

Job Description

We are currently seeking a highly organised and detail-oriented Sales Order Processing Administrator to join our team. This is a key role within the business, ensuring customer orders are processed accurately and efficiently, supporting both the sales team and overall business operations. The successful candidate will play an integral part in delivering excellent customer service while maintaining a high level of accuracy in order management.

Job Responsibility

Accurately input and process customer orders within internal systems
Review orders for completeness, pricing accuracy, and delivery requirements
Liaise with Sales, Logistics, and Finance teams to ensure smooth order fulfilment
Monitor order progress and proactively resolve any issues or discrepancies
Maintain up-to-date customer records and order documentation
Communicate with customers regarding order status, lead times, and queries
Handle order amendments, cancellations, and returns in line with company procedures
Generate reports and support sales performance tracking where required

Requirements

Previous experience in a Sales Order Processing, Sales Support, or Administrative role
Strong attention to detail and high levels of accuracy
Excellent organisational and time management skills
Confident communication skills, both written and verbal
Proficiency in Microsoft Office (especially Excel) and CRM/ERP systems
Ability to work independently and as part of a team
Problem-solving mindset with a proactive approach

What we offer

Access to discount vouchers with many high street brands
Eye care vouchers and money towards glasses should you require them for VDU purposes
We can search for permanent work whilst you're in assignments and offer expert interview support and advice
Weekly pay
Pension scheme option (with employer contributions)
28 days paid annual leave (Based on a weekly accrual)
Access to our assistance programme that provides free, confidential and independent advice on a range of issues including grief, stress and legal issues
Should you wish to pursue a different career path, we have several sister businesses which cover almost every sector and specialism

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