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An excellent opportunity has arisen for a Sales Order Administrator to join an administrative support team based in the Wokingham area. This is a busy team environment, and the ideal candidate will be self-motivated, have strong attention to detail, a “can do” attitude and will provide outstanding customer service. Monday-Friday only.
Job Responsibility:
Ensuring all customer queries are dealt with promptly, efficiently, and professionally, primarily via email
Answering telephone queries
Providing standardised price quotations to customers
Entering orders on to the IFS computer system and acknowledging by email
Confirming delivery dates if requested
Raising invoices and credit notes
Liaising with warehouse on dispatch of goods
Working collaboratively with sales engineers as a point of contact
Resolving any customer complaints to a professional standard
Sending out catalogues to customers
Requirements:
Self-motivated, “can do” attitude and flexibility to changing environments
Own transport essential
Previous Administration experience working within a fast-paced environment
Any purchasing or order processing experience advantageous