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Sales Operations Support Specialist

Philippines, Makati City · Job Posted February 20, 2026
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Job Description

The Sales Operations Support Specialist (SOSS) shall be responsible for executing data strategies for the Philippine commercial Organization in a timely, complete and accurate manner. This colleague shall be responsible for Sales Data and all its elements, 3rd party offtake data, and execution of strategies as assigned by his/her manager.

Job Responsibility

  • Support the Channel Analytics & Pricing Manager to execute sales data strategies and processes
  • Understand commercial organization and its needs
  • Achieve KPIs set by leadership
  • set and monitor achievement and points for improvement
  • Collaborate with other functions to drive the business as needed (BOP, Finance, Commercial, etc)
  • Sales Data generation
  • Sales Consolidation and validation
  • Transforming raw data into tabular report for multiple purposes
  • Manual Sales Crediting/Adjustment where needed, as per guidelines set
  • Upload/ Download Transfers & Offtake data
  • Extract/Receive and Transform Raw Sales Data into load format based on internal system templates
  • Accounts Tagging / Mapping / Sales Crediting
  • List Price Maintenance & Validation
  • Generation of Sales Reports for FF
  • Maintains the FF Directory to ensure that any changes in Field force Data e.g. Transfers, Promotion, Resignation, changes in address & contact details are properly monitored/captured as this serves as common reference for Category Admins, CFE for configuration & other users

Requirements

  • Graduate of any 4- or 5-year degree program, preferably in Mathematics, Business, Information Technology, or other related fields
  • Minimum of 2 years of experience in the pharmaceutical or healthcare industry, specifically in sales data management, field force effectiveness, or similar functions
  • Strong ability to handle, process, and analyze large datasets, with proficiency in data processing tools to generate and deliver complex reports
  • Proficient in Microsoft Word, Excel, PowerPoint, and experienced with Business Intelligence (BI) tools
  • Strong interpersonal skills with the ability to communicate effectively across different levels of the organization and with external stakeholders
  • experience working within a matrix team is an advantage
  • Strong project management and time management capabilities
  • Excellent verbal and written communication skills

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