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Sales Operations Specialist to join our growing Kolkata team. This is a fantastic opportunity for a fast-paced individual with sales operations experience to join our global team and contribute to our continued growth story. Sales Operations Specialists are client-facing and provide core support to our Sales and Sales Operations teams, ensuring effective and successful client interaction. They are also responsible for regular reporting and reviewing subscription contracts whilst ensuring data integrity of the CRM system.
Job Responsibility:
Creating and managing orders and contracts on Salesforce in close coordination with our commercial, finance and legal teams
Providing guidance and support to sales representatives on deal structuring ensuring compliance with company policies
Assisting the sales team with due diligence questionnaires, in collaboration with our legal, product and data teams
Working closely with, and providing support to, the Sales Operations Manager and Head of Sales
Identifying opportunities for improvement in the sales processes and systems to ensure greater sales effectiveness and efficiency
Collaborating with the Salesforce team to identify issues that require troubleshooting
Providing recurring and ad hoc Salesforce and Excel reports
Proactively monitoring and maintaining high quality accurate reporting, ensuring everyone is consistently following the business processes
Overseeing data integrity and updating of Salesforce
Updating training material on Confluence
Providing on-boarding assistance to the Sales team
Helping organise internal and external events, including management of registrations and post-event attendee follow up
Providing onsite logistics support during live webinars
Any ad hoc admin duty and projects as required
Requirements:
Sales Operations experience in a fast-paced environment
Experience with Salesforce reporting
Must be comfortable with working on government holidays
Excellent written skills
Excellent MS Office skills, including Excel
Naturally proactive, self-motivated and highly organised
High attention to detail and a keen eye for problem solving
Professional telephone and communication manner and the ability to interact up to Senior Director level
Ability to work with a high level of independence and collaborate effectively in a team
Holds a high level of integrity and ethical standards
Capable of collaborating effectively with prospects and internal teams
What we offer:
Competitive compensation package that includes annual bonuses