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Aristocrat is on a mission to build world-class entertainment experiences that captivate and encourage millions globally. As a Sales Operations Specialist, your role is pivotal in driving the efficiency and effectiveness of our sales force through sophisticated data insights and optimized processes.
Job Responsibility:
Direct and fine-tune CRM tools (e.g., Salesforce) to secure accurate data, reporting, and forecasting
Develop and refine sales workflows to improve efficiency and reduce bottlenecks
Support implementation, training, and adoption of sales tools and technology
Support deal desk activities by reviewing contracts, pricing, and promotion requests, and compliance requirements
Maintain sales enablement tools, dashboards, and documentation to improve team efficiency
Build and maintain operational dashboards and reports to ensure data accuracy and identify areas of improvement for sales execution
Analyze performance data and provide insights and recommendations to the sales team to address gaps in the pipeline and forecast accuracy
Track metrics to measure the efficiency of sales initiatives and campaigns
Ensure lead qualification and management, from the handoff of marketing and commercial strategy to sales follow-up
Provide customer insights and feedback to advise product, marketing, and sales strategies
Act as a point of contact for customers and prospects, ensuring timely and professional responses
Partner with marketing to ensure effective lead follow-up and campaign tracking
Requirements:
Bachelor’s degree in business, marketing, or equivalent experience preferred
2+ years of experience in sales operations, or a similar role
Experience with CRM platforms (such as Salesforce, HubSpot) and Microsoft Office Suite
Strong communication skills enabling the establishment of rapport with clients and collaboration with internal teams
An analytical approach with the ability to interpret sales data and generate actionable insights
Diligent with a focus on accuracy and data integrity
Ability to work independently and handle multiple tasks simultaneously in a fast-paced environment
Knowledge of sales processes and guidelines
Experience with sales forecasting and pipeline management preferred
Ability to adapt to changing priorities and thrive in a dynamic and evolving organization