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The Sales Operations Specialist will be a key member of the Axon META team, playing an essential role in enabling the team and our customers to succeed in their partnerships. This position focuses on driving operational excellence through business intelligence, logistics coordination, permits and licensing management, and process improvement — ensuring Axon’s commercial efforts are fully supported across the region.
Job Responsibility:
Managing export and import licenses, permits, and compliance documentation (including RMA, vendor registration, and licensing)
Overseeing logistics follow-up to ensure smooth order execution and timely delivery
Supporting distributor onboarding and maintaining vendor records and documentation
Handling bank guarantees, letters of credit, and financial settlements in coordination with the finance team
Assisting with public tender processing, including preparation, compilation, and submission of documentation in coordination with local teams
Drafting and reviewing commercial offers, reports, and solvency studies
Managing invoicing processes and ensuring alignment with internal financial protocols
Supporting project management and continuous improvement initiatives across internal processes
Performing light Salesforce maintenance, data updates, and reporting to support business operations
Providing event coordination and operational support for Axon’s participation in regional events
Defining and monitoring KPIs in collaboration with the Sales Organization and collecting market intelligence and customer feedback
Requirements:
Strong working knowledge of compliance programs, Comex, sales operations, and logistics
Bilingual proficiency in English and Arabic
Excellent analytical skills and attention to detail
A collaborative, team-oriented mindset focused on achieving long-term success
Background in marketing and business intelligence
Familiarity with service management processes
Experience with law enforcement technology solutions is a strong plus
Nice to have:
Experience with law enforcement technology solutions