Sales Operations Project Manager and Process Excellence Lead

• Lead and coordinate multiple initiatives that enhance the efficiency of sales operations and enablement processes
• Document current workflows, create standard operating procedures, define roles and responsibilities, and map end-to-end processes
• Identify operational gaps, recommend improvements, and help implement automation solutions to reduce risks
• Oversee project timelines, manage dependencies, and report on progress to stakeholders regularly
• Maintain all operational artifacts, including process documentation, SOPs, RACIs, and training materials, for ongoing use

• Over 5 years of experience in process documentation and project or program management
• Demonstrated expertise in workflow mapping, process modeling, and developing SOPs/RACIs
• Proven ability to bring clarity and structure to ambiguous or evolving work environments
• Proficiency with SFDC, Jira, Smartsheet, Confluence, Miro, SharePoint, MS Office, and Google Workspace
• Strong communication skills, capable of producing clear, executive-level documentation
• Ability to influence teams and drive initiatives across different functions without direct authority
• Bachelor’s degree is required

Certifications in PMP, Agile, Lean, Six Sigma, or similar are a plus

• Medical, Dental, and Vision Insurance
• Life Insurance
• 401(k) Program
• Commuter Benefit
• eLearning and Ongoing Training
• Education Reimbursement