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Sales Operations Program Manager

https://www.microsoft.com/ Logo

Microsoft Corporation

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Location:
United States , Multiple Locations

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Category:
Sales

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Contract Type:
Not provided

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Salary:

96500.00 - 188400.00 USD / Year
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Job Description:

The Americas Business & Sales Operations (BSO) is the center of excellence for cross-business execution performance, strategy & planning, and sales operations. The team helps scale execution, operationalize business & sales programs, drive business strategy, sales, and partner transformation that accelerate Microsoft’s business objectives locally. This role is focused on supporting the US HEALTHCARE AND LIFE SCIENCES Operating Unit (OU). We are looking to hire a Sales Operations Program Manager (SOPM) -Americas Field, Healthcare and Life Sciences Operating Unit to lead excellence in Sales Operations through orchestrating and improving key processes across their Operating Unit within the Americas. This role is a key business partner for the OU and effectively scales by utilizing standard platforms and processes. You will need to be solution-oriented, enjoy problem solving and develop effective partnerships across Sales Managers, Sales Excellence, Chief of Staff, Americas BSO Program Leads, Finance, and Incentive Compensation teams to support execution.

Job Responsibility:

  • Drive Excellence in Core Sales Operations
  • Manage Field Escalations
  • Lead in Sales Operations transformation and automation with AI
  • Enable Business Insight
  • Influence Team Culture
  • Embody our culture and values

Requirements:

  • Bachelor's Degree in Business Administration, Marketing, Finance, Sales, Accounting, Information Systems, Social Sciences or related field AND 5+ years experience in sales operations, project management, analytics, compensation, sales performance analytics, finance/business analyst, process improvement, business development, consulting, finance, marketing, or a related field
  • OR equivalent experience
  • 4+ years of experience in any combination of the following: lead, drive, execute sales process enablement, sales excellence, sales field reporting, sales operations programs, including but not limited to Quota Distribution, Quota Management, Revenue Excellence, Segmentation & Account Management, Employee Assignment, Territory Modeling and Annual Planning
  • 3+ years leading strategic deliverables with executive sales leaders, delivering data-driven insights, and building trusted partnerships across complex, enterprise sales organizations
  • 3+ years of experience supporting a sales organization preferred
  • Demonstrated experience building business partner relationships
  • Understanding of business management and analysis for Sales Orgs
  • Ability to use data & insight with PowerBi, Excel, etc. to support business outcomes
  • Ability to effectively prioritize and meet deadlines, adaptability during execution
  • Advanced conceptual, analytical, and problem-solving abilities
  • Ability to deal with ambiguity and changing business environments
  • Intellectual curiosity and solution oriented.

Additional Information:

Job Posted:
March 24, 2026

Employment Type:
Fulltime
Work Type:
Remote work
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