CrawlJobs Logo
Microsoft Corporation Logo Microsoft Corporation · Sales

Sales Operations Program Manager

United States, Multiple Locations 96500.00 - 188400.00 USD / Year · Job Posted March 24, 2026
Apply Position
Job Link Share

Job Description

The Americas Business & Sales Operations (BSO) is the center of excellence for cross-business execution performance, strategy & planning, and sales operations. The team helps scale execution, operationalize business & sales programs, drive business strategy, sales, and partner transformation that accelerate Microsoft’s business objectives locally. This role is focused on supporting the US HEALTHCARE AND LIFE SCIENCES Operating Unit (OU). We are looking to hire a Sales Operations Program Manager (SOPM) -Americas Field, Healthcare and Life Sciences Operating Unit to lead excellence in Sales Operations through orchestrating and improving key processes across their Operating Unit within the Americas. This role is a key business partner for the OU and effectively scales by utilizing standard platforms and processes. You will need to be solution-oriented, enjoy problem solving and develop effective partnerships across Sales Managers, Sales Excellence, Chief of Staff, Americas BSO Program Leads, Finance, and Incentive Compensation teams to support execution.

Job Responsibility

  • Drive Excellence in Core Sales Operations
  • Manage Field Escalations
  • Lead in Sales Operations transformation and automation with AI
  • Enable Business Insight
  • Influence Team Culture
  • Embody our culture and values

Requirements

  • Bachelor's Degree in Business Administration, Marketing, Finance, Sales, Accounting, Information Systems, Social Sciences or related field AND 5+ years experience in sales operations, project management, analytics, compensation, sales performance analytics, finance/business analyst, process improvement, business development, consulting, finance, marketing, or a related field
  • OR equivalent experience
  • 4+ years of experience in any combination of the following: lead, drive, execute sales process enablement, sales excellence, sales field reporting, sales operations programs, including but not limited to Quota Distribution, Quota Management, Revenue Excellence, Segmentation & Account Management, Employee Assignment, Territory Modeling and Annual Planning
  • 3+ years leading strategic deliverables with executive sales leaders, delivering data-driven insights, and building trusted partnerships across complex, enterprise sales organizations
  • 3+ years of experience supporting a sales organization preferred
  • Demonstrated experience building business partner relationships
  • Understanding of business management and analysis for Sales Orgs
  • Ability to use data & insight with PowerBi, Excel, etc. to support business outcomes
  • Ability to effectively prioritize and meet deadlines, adaptability during execution
  • Advanced conceptual, analytical, and problem-solving abilities
  • Ability to deal with ambiguity and changing business environments
  • Intellectual curiosity and solution oriented.
Microsoft Corporation - All Job Offers

Looking for more opportunities?

Search for other job offers that match your skills and interests.

Suggested Tags: Frontend Developer Secretary Talent Manager Salesforce Administrator Data Analyst
Similar Jobs for

Sales Operations Program Manager

8 matching positions

Senior Sales Operations Manager, Enhanced Market Sales Operations

As a Senior Sales Operations Manager, you will play a pivotal role in shaping an...
Location
Location
United States
Salary
Salary:
103500.00 - 174000.00 USD / Year
Zillow
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 8+ years of experience in Sales Operations, Business Operations, Sales Planning, or a related field, with a proven track record of delivering results in a high-growth, matrixed environment.
  • Deep knowledge across multiple sales operations domains, with organization-leading specialization in areas such as compensation design, sales analytics, or performance management.
  • Demonstrated ability to resolve complex issues in creative and effective ways, using professional concepts and company objectives.
  • Strong analytical skills, with proficiency in tools such as Salesforce, Tableau, Excel, and other business intelligence platforms.
  • Experience working cross-functionally to drive operational excellence and strategic outcomes.
  • Excellent communication skills, with the ability to translate data into actionable insights and influence stakeholders at all levels.
  • Bachelor’s degree required
  • advanced degree preferred.
Job Responsibility
Job Responsibility
  • Recommend compensation mechanics and performance measures that drive productivity and align with strategic goals
  • Guide and build quota assignments using financial forecasts, ensuring quotas are equitable, achievable, and aligned with business objectives
  • Deliver actionable insights through analyses of key metrics such as compensation performance, attainment trends, cost of sales/ROI, and regional performance versus supply and demand
  • Ensure all data and reporting needed to support the processing of compensation payouts is provided to the Sales Finance team
  • collaborate with Sales Leadership to resolve compensation cases and address exceptions
  • Develop and implement variable compensation structures, including new leveling guides, to drive desired behaviors and support business objectives
  • Track performance for SPIFFs and incentives, and provide recommendations to optimize program effectiveness
  • Lead audits on compensation attainment, partner network status, and process compliance to ensure accuracy and alignment with HR and legal requirements
  • Support the operationalization of new sales initiatives and process improvements across the organization.
  • Fulltime
Read More
Arrow Right
New

Program Sales Manager

With a focus on an entire area of sales, (ie. Retail, Organics, Cruise Ships, Wh...
Location
Location
United States , Orlando
Salary
Salary:
Not provided
sysco.com Logo
Sysco
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High School Diploma or Equivalent
  • 3 years sales experience, previous supervisory or management experience
  • Working knowledge of supply chain (warehouse/distribution)
  • Understanding of produce and other products being sold
  • Ability to utilize a computer for order entry, inventory, spreadsheets, presentations, and general communication purposes
  • Effective leadership and management of others
  • Preparation of budgets, sales forecasts, and pricing programs
Job Responsibility
Job Responsibility
  • Meet with key customer contacts to solicit business, resulting in the development of a sales strategy to be implemented
  • Guide, direct, develop and evaluate sales associates
  • Manage CMP, 30,60,& 90 day reviews
  • Review Receivables and clear up any outstanding issues
  • Work with buyers and other operating company sales departments to keep innovative and relevant product lines available to customers
  • Prepare forecasts and create metrics to measure departmental performance
  • Participate in company sales management meetings, strategy sessions, and similar functions
What we offer
What we offer
  • Competitive base salary, bonus, plus promotional incentive opportunities
  • Car allowance (mileage reimbursement for candidates in CA) and cell phone provided
  • Career pathing opportunities for both entry level, and experienced individuals
  • Specialized sales training
  • Monthly and annual sales rewards and recognition
  • 401(k) with automatic matching
  • Employee Stock Purchase Plan
  • Comprehensive healthcare benefits
  • Fulltime
Read More
Arrow Right

Sales Operations Manager

ASML US, including its affiliates and subsidiaries, bring together the most crea...
Location
Location
United States , San Diego
Salary
Salary:
110250.00 - 165375.00 USD / Year
asml.com Logo
ASML
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Requires a minimum of a Bachelor’s Degree in a Business Related discipline or equivalent combination of education and experience
  • A minimum of 7 years of experience in customer organization including sales, business management, account management, service, technical support, marketing or product management. Preferably in the semiconductor capital equipment or service business
  • Cross functional experience in a large organization, multi-national, fast paced industry
  • Skilled in business presentations
  • Strong competence with the various tools, procedures used to accomplish the job. i.e. – MS Programs, SharePoint, etc.
  • Ability to analyze and streamline business processes
  • Ability to train others and be trained on new processes, etc., with new and existing customers
Job Responsibility
Job Responsibility
  • This position is focused on driving operational excellence within the Cymer business line’s Global Account Management team that is enabling sales/account management to maximize service and upgrades revenue as well as new tool selections. This includes having overall ownership of process and tools of business processes within global account management
  • Have overall ownership of process and tools of business processes within global account management
  • Organize monthly review to capture 18 months rolling new system and upgrades demands and align with planning through demand & supply process
  • Own and develop forecasting tools and processes to support the business
  • Prepare executive monthly summaries and reports for key performance metrics related to customer accounts
  • Consolidate and report global account financial performance (P&L) on periodic basis
  • Own and optimize the deal review process and tools to support account management staff
  • Owns service on/off boarding process and tools as well as validating requests and getting approval
  • Support account management staff to meet account and business goals in revenue growth, profitability, upgrades sales, and adoption of new products
  • Analyze key performance metrics and make recommendations or take actions as needed to improve the business
What we offer
What we offer
  • medical, dental, vision, and basic life insurance
  • participation in the Company’s 401k plan
  • eight (8) hours of vacation leave every month
  • (13) paid holidays throughout the calendar year
  • Fulltime
Read More
Arrow Right

Manager, Sales Operations, EMEA

The Manager, Sales Operations, EMEA region plays a crucial role in supporting th...
Location
Location
United Kingdom
Salary
Salary:
Not provided
bentley.com Logo
Bentley Systems
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 7+ years of experience in Sales Support and Management
  • 10+ years of business experience
  • Bachelor's Degree
  • Track record of successful delivery in continuous improvement/operational excellence
  • Experience working with international clients
  • Proven experience in sales operations, preferably in the software industry.
  • Strong business acumen
  • Superior written and verbal communication skills
  • Track record of successful leadership and development of sales administration teams
  • Strong analytical skills with the ability to interpret complex data sets
Job Responsibility
Job Responsibility
  • Drive efficiency in our sales and administrative processes.
  • Team management and leadership.
  • Data management and analysis to drive new insight.
  • Running the regional Forecasting.
  • Communicate new processes and changes, filtering down from HQ.
  • Analise and report on the health of the sales pipeline, identifying gaps and implementing programs to address shortfalls.
  • Be the regional CRM (salesforce) leader, conducting onboarding and change management.
  • Collaborate with the EMEA Senior Management Team to support strategic planning, decision-making, and presentations.
  • Drive using CRM and other analytical tools to track performance, generate insights, and make informed business decisions.
  • Ensure alignment between regional and global sales processes and systems.
  • Fulltime
Read More
Arrow Right

Client Operations & Program Manager

We are seeking a Client Operations & Program Manager to serve as the central hub...
Location
Location
United States , Malvern
Salary
Salary:
58.00 - 64.00 USD / Hour
cellainc.com Logo
Cella
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • BPM & E-Signature Tools: Proficiency with DocuSign and Business Process Management (BPM) software.
  • CRM/Tracking Systems: Experience managing sales or outreach pipelines (e.g., Salesforce, HubSpot, or proprietary systems).
  • Data Entry: High level of accuracy and speed in financial data entry.
  • Analytical Mindset: Ability to spot trends in the noise and report them effectively to leadership.
  • Proactive Coordination: Not afraid to nudge Relationship Managers to ensure goals are met.
  • Organization: Superior ability to manage multiple workstreams (Outreach vs. Documentation vs. Data Entry) simultaneously.
Job Responsibility
Job Responsibility
  • Monitor and report on RM outreach activity
  • establish and manage performance goals at both the individual and aggregate team levels.
  • Partner with RMs to research specific client scenarios, align on weekly priorities, and troubleshoot stalled accounts.
  • Synthesize outreach data to identify trends, surfacing potential roadblocks or risks to senior leadership.
  • Manage the scheduling queue in tandem with Operations, ensuring no client falls through the cracks and all dialogues have documented follow-ups.
  • Design and execute specialized outcall plans for clients without active contacts or those who have become non-responsive.
  • Act as the primary owner of the DocuSign BPM (Business Process Management) workflow, ensuring all paperwork is executed, tracked, and filed correctly.
  • Conduct deep-dives into BPM archives to retrieve and consolidate historical banking and contract data for active cases.
  • Facilitate the secure movement of banking information and partner with the Outreach Manager to ensure applications are tracked at a granular client level.
What we offer
What we offer
  • medical
  • prescription
  • dental
  • vision
  • AD&D
  • life insurance
  • short-term disability
  • 401K plan
  • Fulltime
Read More
Arrow Right

Sales Program Manager – Strategic Projects

This role sits at the intersection of commercial execution and strategic initiat...
Location
Location
Colombia; Mexico , Bogota; Mexico City
Salary
Salary:
Not provided
uber.com Logo
Uber
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Immediate availability to work from our offices in Bogotá or Mexico City
  • English and Spanish proficiency
  • 6+ years of strong commercial background with experience in sales, commercial planning, acquisition strategy, or revenue generating programs
  • Proven ability to lead complex projects from definition to execution in fast paced environments
  • Strong bias for action, with a proactive approach and high sense of ownership
  • Strong analytical skills, with the ability to translate data into actionable improvements
  • Excellent stakeholder management and communication skills
  • Structured problem solving and ability to manage multiple priorities
Job Responsibility
Job Responsibility
  • Own the end to end execution of new initiatives, including strategic programs, BPO launches, and country expansions
  • Translate business requests into clear execution plans, milestones, and delivery timelines
  • Drive initiatives from early stage definition through implementation and stabilization, until full adoption and handover
  • Ensure strong embedding of new processes, tools, and strategies within BPO operations before transition
  • Ensure that implemented initiatives are fully adopted by BPO teams, with clear adherence to defined processes and standards
  • Stay close to operations during nesting and early stages to validate execution quality and identify gaps
  • Monitor how BPO teams are executing defined strategies, ensuring consistency with expected behaviors and outcomes
  • Provide structured feedback and insights to Program Managers on adoption gaps, risks, and improvement opportunities
  • Act as co-responsible for overall program performance across inbound and outbound channels
  • Identify and drive opportunities to improve conversion, efficiency, and scalability across all programs
  • Fulltime
Read More
Arrow Right

Manager Sales Operations

The Channel Management, Sales Operations, and Customer Service Specialist will p...
Location
Location
India , Bangalore
Salary
Salary:
Not provided
kennametal.com Logo
Kennametal
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Leadership Experience: A minimum of 5-10 years in leadership roles within sales, channel management, sales operations, or customer service, demonstrating the ability to lead and develop teams
  • Channel Management: Extensive experience in managing relationships with distribution partners and understanding various channel strategies and models
  • Customer Service Management: Experience in developing and implementing customer service strategies that enhance customer satisfaction and retention
  • Cross-functional collaboration: Demonstrated ability to work effectively across departments, including marketing, finance, and product development, to achieve business objectives
  • Data-Driven Decision Making: Strong experience in utilizing data analytics to inform sales strategies, operational improvements, and customer service enhancements
  • Project Management: Experience leading cross-functional projects that involve multiple stakeholders and require strategic planning and execution
  • Industry Knowledge: Familiarity with the specific industry in which the organization operates, including market trends and competitive landscape
  • Engineer, Postgraduate degree in Business Preferred
Job Responsibility
Job Responsibility
  • Responsible for driving Channel Management for Metal Cutting Business (India)
  • Design Channel Partner Program for Distributor motivation
  • Review and assess the India Channel Partner Network, identify white space for business growth, and appoint new dealers to capitalize on the potential for business growth
  • Evaluate the Distributor’s Health along with Sales Managers & have a discussion with dealers on improvement areas
  • Collaborate with Sales Managers to develop then execute partner growth plans and follow up with quarterly meetings
  • Develop excellent communication channels with partners and manage the rules of engagement & conflicts
  • Collaborating with cross-functional teams to ensure support to meet channel partner performance objectives and expectations
  • Maintain distribution management tools for selecting, managing, and terminating relationships with partners
  • Develop and plan Soft Skills and Technical training to channel team
  • Take forward the organization’s initiatives to channel partners and have them implemented
  • Fulltime
Read More
Arrow Right

General Manager (Operations & Program Execution)

Job Title: General Manager (Operations & Program Execution) Location: Windsor an...
Location
Location
Canada , Windsor and Chatham
Salary
Salary:
120000.00 - 130000.00 USD / Year
Trans-United Consultants Ltd.
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s degree in Engineering (Mechanical, Electrical, Nuclear, Aerospace, or related), or a degree in related field
  • MBA considered an asset
  • 10+ years of leadership experience in manufacturing, operations, or project-based environments
  • Demonstrated success managing complex, custom, or project-driven operations
  • Strong background in program or project management methodologies
  • Proven experience with financial management, including budgeting, forecasting, and cost control
  • Experience overseeing shop floor operations and technical production environments
  • Working knowledge of quality management systems and standards (e.g., ISO 9001, CSA N299, AS9100 or equivalent)
  • Proven track record of delivering work on time, within scope, and on budget
  • Professional Engineer (P.Eng.) designation or PMP certification considered an asset
Job Responsibility
Job Responsibility
  • Own day-to-day business performance, including delivery, throughput, and profitability
  • Control and align work intake with production capacity to ensure achievable commitments
  • Drive execution of complex, high-reliability projects from quote through delivery with strong governance and accountability
  • Oversee and enforce project management frameworks, including scope, schedule, cost, risk, and quality management
  • Ensure all work is delivered on time and within budget, with clear ownership of schedule adherence and cost performance
  • Establish and monitor financial controls, including budgeting, forecasting, cost tracking, and variance analysis in coordination with the CFO
  • Implement and maintain performance metrics and reporting systems to track delivery, financial performance, resource utilization, and quality outcomes
  • Ensure robust quality management systems are maintained and continuously improved in alignment with industry standards (e.g., ISO, nuclear QA programs, aerospace quality standards)
  • Oversee shop floor operations, including workforce planning, labour utilization, and productivity optimization
  • Ensure equipment, tooling, and infrastructure support safe, efficient, and high-quality production
What we offer
What we offer
  • Competitive executive compensation package
  • Comprehensive health and benefits plan
  • Opportunities to work on complex, high-impact projects across multiple advanced industries
  • A collaborative environment focused on accountability, execution, and continuous improvement
  • Fulltime
Read More
Arrow Right