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At Joseph Joseph, we are driven by a simple yet powerful belief — that intelligent design has the ability to transform everyday living. We create distinctive, thoughtfully engineered products that not only solve real-world problems but also bring joy, beauty, and functionality to daily life. Headquartered in London, we have grown into one of the world’s most admired houseware brands, with a presence in over 100 countries and partnerships with leading department stores, independent retailers, and a rapidly expanding e-commerce business. We are seeking a highly analytical and commercially astute Sales & Operations Planning (S&OP) Analyst to own the advanced analytics, scenario modelling, and performance insights that power our newly launched end-to-end S&OP process. This role is critical in enabling data-driven decision-making, balancing demand and supply, optimizing inventory investment, and delivering best-in-class customer service at optimal cost. This is an exciting opportunity for a proactive and forward-thinking supply chain professional to make a measurable impact within a dynamic global business.
Job Responsibility:
S&OP Process Coordination & Governance: Coordinate the analytics and reporting framework supporting the monthly S&OP cycle
Ensure data integrity, version control, and alignment of assumptions across functions
Translate complex data into clear, actionable executive-level insights
Analytics & Scenario Planning: Conduct analysis to evaluate financial, service, and inventory trade-offs
Model inventory projections, optimization, and working capital impacts
Proactively identify imbalances, constraints, risks with mitigation recommendations
Performance Management & KPI Governance: Define, track, and support improving core KPIs
Support root cause analysis and corrective action plans for performance gaps
Ensure alignment of operational metrics with financial targets and budget expectations
Cross-Functional Collaboration: Partner closely with Demand Planning, Supply Planning, Finance, and Commercial teams
Challenge assumptions constructively and ensure aligned plan across the business
Support new product launches, promotions, and lifecycle transitions
Continuous Improvement: Coordinate automation, standardization, and adoption of best practices
Requirements:
Bachelor’s degree in Supply Chain Management, Operations, Business, Finance
3–5+ years of experience in S&OP, demand planning, supply planning, inventory management, or supply chain analytics
Experience working within a global, multi-channel business (retail/ecommerce)
Robust understanding of end-to-end S&OP processes and IBP principles
Advanced Excel capability (complex formulas, Power Query, Power Pivot, scenario modelling)
Experience with ERP systems (preferably SAP) and planning tools (e.g., SAP IBP)
Strong data visualization skills (Power BI, Tableau, or equivalent)
Ability to work with large datasets and perform statistical analysis for forecasting and inventory optimization
Highly analytical with strong problem-solving capability and commercial awareness
Strong stakeholder management and cross-functional collaboration skills
Nice to have:
Professional certification (e.g., APICS/CPIM/CSCP or equivalent)
Experience implementing or enhancing S&OP/IBP processes
What we offer:
Competitive salary and holiday allowance
Company performance related bonus
A pension contribution
An exclusive staff discount
24/7 healthcare appointment support
Hybrid working – 3 days in office & 2 days from home and flex start/finish times
External private employee wellbeing support
Access to Perkbox
Volunteer days
Team Recognition scheme
Training and Development
Holiday carry-over scheme
Season-ticket travel loan
Cycle to work scheme
Parental Leave support
Holiday trading (buy/sell) and extra holiday days for long service