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Sales & Operations Planning Analyst

United Kingdom, London · Job Posted March 19, 2026
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Job Description

At Joseph Joseph, we are driven by a simple yet powerful belief — that intelligent design has the ability to transform everyday living. We create distinctive, thoughtfully engineered products that not only solve real-world problems but also bring joy, beauty, and functionality to daily life. Headquartered in London, we have grown into one of the world’s most admired houseware brands, with a presence in over 100 countries and partnerships with leading department stores, independent retailers, and a rapidly expanding e-commerce business. We are seeking a highly analytical and commercially astute Sales & Operations Planning (S&OP) Analyst to own the advanced analytics, scenario modelling, and performance insights that power our newly launched end-to-end S&OP process. This role is critical in enabling data-driven decision-making, balancing demand and supply, optimizing inventory investment, and delivering best-in-class customer service at optimal cost. This is an exciting opportunity for a proactive and forward-thinking supply chain professional to make a measurable impact within a dynamic global business.

Job Responsibility

  • S&OP Process Coordination & Governance: Coordinate the analytics and reporting framework supporting the monthly S&OP cycle
  • Ensure data integrity, version control, and alignment of assumptions across functions
  • Translate complex data into clear, actionable executive-level insights
  • Analytics & Scenario Planning: Conduct analysis to evaluate financial, service, and inventory trade-offs
  • Model inventory projections, optimization, and working capital impacts
  • Proactively identify imbalances, constraints, risks with mitigation recommendations
  • Performance Management & KPI Governance: Define, track, and support improving core KPIs
  • Support root cause analysis and corrective action plans for performance gaps
  • Ensure alignment of operational metrics with financial targets and budget expectations
  • Cross-Functional Collaboration: Partner closely with Demand Planning, Supply Planning, Finance, and Commercial teams
  • Challenge assumptions constructively and ensure aligned plan across the business
  • Support new product launches, promotions, and lifecycle transitions
  • Continuous Improvement: Coordinate automation, standardization, and adoption of best practices

Requirements

  • Bachelor’s degree in Supply Chain Management, Operations, Business, Finance
  • 3–5+ years of experience in S&OP, demand planning, supply planning, inventory management, or supply chain analytics
  • Experience working within a global, multi-channel business (retail/ecommerce)
  • Robust understanding of end-to-end S&OP processes and IBP principles
  • Advanced Excel capability (complex formulas, Power Query, Power Pivot, scenario modelling)
  • Experience with ERP systems (preferably SAP) and planning tools (e.g., SAP IBP)
  • Strong data visualization skills (Power BI, Tableau, or equivalent)
  • Ability to work with large datasets and perform statistical analysis for forecasting and inventory optimization
  • Highly analytical with strong problem-solving capability and commercial awareness
  • Strong stakeholder management and cross-functional collaboration skills

Nice to have

  • Professional certification (e.g., APICS/CPIM/CSCP or equivalent)
  • Experience implementing or enhancing S&OP/IBP processes

What we offer

  • Competitive salary and holiday allowance
  • Company performance related bonus
  • A pension contribution
  • An exclusive staff discount
  • 24/7 healthcare appointment support
  • Hybrid working – 3 days in office & 2 days from home and flex start/finish times
  • External private employee wellbeing support
  • Access to Perkbox
  • Volunteer days
  • Team Recognition scheme
  • Training and Development
  • Holiday carry-over scheme
  • Season-ticket travel loan
  • Cycle to work scheme
  • Parental Leave support
  • Holiday trading (buy/sell) and extra holiday days for long service

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